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Hi Support team,
I just recovered my website and noticed that WpForo showed error message (Please see attachment for error detail.)
I used to try click Solve database problems, but a new record was inserted into Database resulting duplicated menu item with Admin dashboard.
Side question, I just purchased Plugin bundles last week, but not able to submit ticket in Support Pro, is that something I have to pay separately, but not including with the Plugin purchase for the first year?
Hi,
I used to try click Solve database problems, but a new record was inserted into Database resulting duplicated menu item with Admin dashboard.
Could you please provide a screenshot of the issue?
Side question, I just purchased Plugin bundles last week, but not able to submit ticket in Support Pro, is that something I have to pay separately, but not including with the Plugin purchase for the first year?
You've been answered here:Â https://gvectors.com/forum/product-license-questions/support-pro/#post-42040
Hi Sofy,
I ended up reinstall my wordpress last time. You can see the query is insert without checking existing record, resulting duplication at the end result.
If the condition validate the exisiting record so that it could be update, I believe problem would be solved.
Could you please send the admin login details to info[at]gvectors.com email address? I'll ask the developers to check the issue for you.
