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wpForo 1.x.x [Closed] retrieved password email failure

2 Posts
2 Users
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Posts: 8
Topic starter
(@don01)
Active Member
Joined: 5 years ago

One of my registered members got the message retrieved password email failure when she tries to log in. Also, the link where she's supposed to set her password was also not sent. Where in the settings should I go to resolve this? 

 

thanks

 

1 Reply
Alvina
Posts: 1861
Moderator
(@alvina)
Member
Joined: 6 years ago

Hi @don01,

 Also, the link where she's supposed to set her password was also not sent. 

Please don't duplicate the question, just follow my answer in this support topic: https://wpforo.com/community/how-to-and-troubleshooting-2/log-in-for-new-members/#post-43178