Limited Support
Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed.
We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.
Is it possible some how to turn off the voting feature on the Q & A format. It confuses our visitors because there is no explanation for how to vote. We have had this request, but I don't have an option in the features.
For now I have added the sentence explaining how to vote to the forum description text. A bit of a work around to help make the forum user friendly. see attached.
We've found some users are new to the internet and didn't figure out the voting arrows. It's OK, I am doing a video of how to use the forum, will address it in the video. Thank you for your reply Robert!