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Unsubscribe link not in email

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jean-marie
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(@jean-marie)
Estimable Member
Joined: 1 year ago
[#65018]

Hello

When you subscribe to a topic, you receive an email in return. At the end of the email, there is this sentence:
"If you wish to unsubscribe from this forum, please use the link below."
But there is no unsubscribe link.


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wpForo Support
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(@wpforo-support)
Joined: 6 months ago

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Finnish
Norwegian
Czech
Hungarian
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@jean-marie,
To fix the missing unsubscribe link in wpForo subscription emails, please check the following steps:

  • Go to the forum settings depending on your forum type:
    • For Single Board Forum: Dashboard > wpForo > Settings > Subscriptions & Mentioning
    • For Multi-Boards Forum: Dashboard > [Your Forum Name] > Settings > Subscriptions & Mentioning
  • Make sure that the email templates include the shortcode [unsubscribe_link]. This shortcode is necessary to display the unsubscribe link in the email notifications.

If the shortcode is already included but the link still does not show, verify that there are no errors or conflicts causing this issue. Also, enabling WordPress debug mode to check for errors might help if you see an empty page after clicking unsubscribe links.

If you need more detailed troubleshooting, please let me know.


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