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[Solved] User can't access forum

2 Posts
2 Users
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Posts: 9
Topic starter
(@am_wolfe)
Eminent Member
Joined: 8 months ago

Hi everyone, I have a user who is enrolled like everyone else but isn't able to access the forum. I'm stumped. Enclosed is the screen shot of what happens when she tries to access it.

I have a memberpress plug in connection. So all students enrolled in the membership she's a part of are able to access. Not sure why she isn't able to.

1 Reply
Sofy
Posts: 4790
 Sofy
Admin
(@sofy)
Support Team
Joined: 7 years ago

Hi,

This appears to be a configuration issue. Please navigate to Dashboard > wpForo > Settings > Forum Access Tab, edit the current access, and ensure that permissions such as 'Can view topic' and 'Can view reply' are enabled.

Additionally, the FAQ should help you to understand the wpForo Usergroups, Forum Accesses, and WordPress User Roles. Please read it attentively: https://wpforo.com/community/faq/wordpress-user-roles-wpforo-usergroups-and-forum-accesses/#post-39664