Then this is site specific issue. Please send 1 admin and 1 moderator login details to support[at]gvectors.com email address. We'll check it within 1-2 days.
Great, I just sent the email
Thanks again R0bert. Yes, he is a new user, but as Moderator he is allowed to Pass Moderation (screenshot attached). The problem is also that even when I (as Admin) try to approve the post, it remains in "moderation" and nothing changes...
We just approved the unapproved topic and it's approved successfully. It doesn't remains as Unapproved. It goes to Published section:
Hi Robert,
Thank you very much for this. I have no clue of what happened with me and my colleagues trying to approve that post. I guess something with the updates.
Anyway, your help is really appreciated.
Best,
Mari