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wpForo 1.x.x [Closed] Users cannot reset PW

13 Posts
3 Users
1 Likes
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Posts: 39
Topic starter
(@j753k)
Trusted Member
Joined: 8 years ago

When a user resets their password it stays as the previous one, is this a known issue?

12 Replies
Robert
Posts: 10503
Admin
(@robert)
Support Team
Joined: 8 years ago

Hi j753k,

please try to reset it here. If it works then you should provide with exact examples, it seem the users try to reset with Browsers field-autocompleter passwords.

Glue42
Posts: 23
(@glue42)
Eminent Member
Joined: 7 years ago

Hi Robert!

Thanks for your support!

We use auth0 plugin for authentication and probably that is the reason why the password can't be reset from the wpforo account page. How to integrate that to use the auth0 password reset? Or how to hide the password reset in the wpForo account page?

Robert
Posts: 10503
Admin
(@robert)
Support Team
Joined: 8 years ago

Please find current lost-password page slug then copy this slug and navigate in Dashboard > Forums > Settings > Members admin page. Find the "Custom Authorization URLs:" option and put it in "Lost Password URL" field. Then save, delete cache and check it.

Glue42
Posts: 23
(@glue42)
Eminent Member
Joined: 7 years ago

Unfortunately, auth0 does have a password-reset page on the same address as the login page. It was "/login" at Dashboard > Forums > Settings > Members and now is "/wp-login.php". Both lead to the same page now but lets use "/wp-login.php" . Both didn't work. 🙁

I tried to change a password from another account (in its wpForo account page) but again says that the old password is wrong. So, it doesn't take the new password. It seems that it tries to change a wpForo account password and not the Wordpress one which is the auth0 now. If I try resetting it in the Dashboard> Users>Your profile, then it works. But users can't do this as they don't access the WP dashboard.

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