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wpForo 1.x.x [Solved] Wrong statistics

 
How-to and Troubleshooting
Last Post by frokjar 5 years ago
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Posts: 18
 frokjar
Topic starter
Sep 28, 2019 6:54 am
(@frokjar)
Eminent Member
Joined: 5 years ago

I have created a total of 6 forums and I have deleted 3 of them, but the statistics still say that there are 6 forums. I have cleared all caches and updated the forums on the dashboard. Still says I have 6 forums...

17 Replies
Sofy
Posts: 4323
 Sofy
Admin
Sep 28, 2019 8:00 am
(@sofy)
Support Team
Joined: 6 years ago

Hi @frokjar,

Please press CTRL+F5 (twice) on forum frontend before checking. 

In case you want to say thank you !) We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Posts: 18
 frokjar
Topic starter
Sep 28, 2019 8:13 am
(@frokjar)
Eminent Member
Joined: 5 years ago

No effect. I also previous cleared the browser cache. Checked with Safari, Firefox, Opera and Vivaldi.

I am on a Mac so Command + R twice with no effect.

Posts: 18
 frokjar
Topic starter
Sep 28, 2019 8:16 am
(@frokjar)
Eminent Member
Joined: 5 years ago

Here a screen dump.

 screen-dump.png
12 Replies
Sofy
 Sofy
Admin
(@sofy)
Joined: 6 years ago

Support Team
Posts: 4323
Sofy - Facebook Sofy - X.com
Sep 28, 2019 8:20 am
Reply tofrokjar

ok @frokjar,

Please leave your forum URL to allow us to check it. 

 

In case you want to say thank you !) We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

 frokjar
(@frokjar)
Joined: 5 years ago

Eminent Member
Posts: 18
Sep 28, 2019 8:37 am
Reply toSofySofy

@sofy

Do you need admin access?

Sofy
 Sofy
Admin
(@sofy)
Joined: 6 years ago

Support Team
Posts: 4323
Sofy - Facebook Sofy - X.com
Sep 28, 2019 8:46 am
Reply tofrokjar
Sofy

@frokjar

No just the URL of the forum. 

In case you want to say thank you !) We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

 frokjar
(@frokjar)
Joined: 5 years ago

Eminent Member
Posts: 18
Sep 28, 2019 8:58 am
Reply toSofySofy
Sofy

@sofy

But you won't see the stats.... http://skolen.frokjar.ch/community

Sofy
 Sofy
Admin
(@sofy)
Joined: 6 years ago

Support Team
Posts: 4323
Sofy - Facebook Sofy - X.com
Sep 28, 2019 10:57 am
Reply tofrokjar
Sofy
Sofy

@frokjar

Please, one more time:

  • navigate to Dashboard > Forums > Forums admin page, click on "Save forums order and hierarchy" button.
  • navigate to Dashboard > Forums > Dashboard admin page click on the [Update Forums Statistic] and [Delete All Caches] buttons. 
  • if you have some cache plugins delete those plugins caches as well
  • also please delete server caches and check again (don't forget to press CTRL+F5 on frontend)

In case you want to say thank you !) We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

 frokjar
(@frokjar)
Joined: 5 years ago

Eminent Member
Posts: 18
Sep 28, 2019 12:38 pm
Reply toSofySofy
Sofy

@sofy

Sorry. No difference. Keeps saying 6 when there are only 3.

Sofy
 Sofy
Admin
(@sofy)
Joined: 6 years ago

Support Team
Posts: 4323
Sofy - Facebook Sofy - X.com
Sep 28, 2019 12:39 pm
Reply tofrokjar
Sofy
Sofy

ok, @frokjar I see,

Please change the role of the user with info[at]gvectors email address to admin and let us know. 

 

In case you want to say thank you !) We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

 frokjar
(@frokjar)
Joined: 5 years ago

Eminent Member
Posts: 18
Sep 28, 2019 1:29 pm
Reply toSofySofy
Sofy

@sofy

Done!

Sofy
 Sofy
Admin
(@sofy)
Joined: 6 years ago

Support Team
Posts: 4323
Sofy - Facebook Sofy - X.com
Sep 30, 2019 9:25 am
Reply tofrokjar
Sofy
Sofy

@frokjar

Please let us know have you removed the account? 

In case you want to say thank you !) We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

 frokjar
(@frokjar)
Joined: 5 years ago

Eminent Member
Posts: 18
Sep 30, 2019 10:30 am
Reply toSofySofy
Sofy

@sofy

No. But I had implemented a plugin that hides the menu partly. Disabled now.

 frokjar
(@frokjar)
Joined: 5 years ago

Eminent Member
Posts: 18
Sep 30, 2019 3:18 pm
Reply toSofySofy
Sofy

@sofy

Are you not able to log in??

Sofy
 Sofy
Admin
(@sofy)
Joined: 6 years ago

Support Team
Posts: 4323
Sofy - Facebook Sofy - X.com
Oct 01, 2019 10:27 am
Reply tofrokjar
Sofy
Sofy

@frokjar,

I'm sorry, but not, we were not able to log in. Please reset the password and sent the new one to info[at]gvectors.com.

In case you want to say thank you !) We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Sofy
Posts: 4323
 Sofy
Admin
Oct 01, 2019 1:00 pm
(@sofy)
Support Team
Joined: 6 years ago

Hi @frokjar,

The issue is solved by our developers. Please check it. 

Don't forget to press CTRL+F5 (twice) before checking. 

In case you want to say thank you !) We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

1 Reply
 frokjar
(@frokjar)
Joined: 5 years ago

Eminent Member
Posts: 18
Oct 01, 2019 7:39 pm
Reply toSofySofy

@sofy

Perfect. Thanks! I have other questions, but I'll start another thread.

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