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Q/A Forum Description is not displayed on home page or forum page

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October 4, 2017 9:10 pm
Topic starter

When I edit my Q/A Forum, I can give it a title and description. I have done these and published the Forum. 

When I view the Forum, the Q/A Forum description does not display on the Home page. The help text with the description reads "This is a forum description. This content will be displayed under forum title on the forum list."

But this does not appear to be happening. I need to put some disclaimer and how-to text in this area and have it display. 

I did read some other other posts about not wanting to clutter the view with these descriptions, and I understand that. Perhaps next to a Forum with a description, there could be an information icon that shows the description if it is hovered over or clicked on. Or the description could become a sticky post attached to that high-level forum. 

There's also no way to create a Sticky Post to the high-level Q/A Forum, which would be another way to accomplish this action. A user can only post to a Q/A sub-forum. 

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TIMS Forum
TIMS Forum 
(@tims-forum)
Eminent Member
| 40 Posts
12 1 12
5 Answers
0
October 8, 2017 9:20 pm

Q&A layout shows forum description under forum link. I don't see why you don't have description on your forum. Here is a screenshot:

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

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Robert
Robert 
(@robert)
Support Team Admin
| 8952 Posts
67 29 760
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October 10, 2017 6:19 pm
Topic starter

Here is my user view

QAForumView.PNG
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TIMS Forum
TIMS Forum 
(@tims-forum)
Eminent Member
| 40 Posts
12 1 12

@tims-forum yeat

By hector November 3, 2021 11:27 pm
 
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October 10, 2017 6:20 pm
Topic starter

Here is my Admin Edit. This description is not in the user View.

QAForumAdminEdit.PNG
 
I understand that I can add a Sub-Forum and get a description to show up there. But I don't want to in this case. I just want the description of the Parent Forum to display.
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TIMS Forum
TIMS Forum 
(@tims-forum)
Eminent Member
| 40 Posts
12 1 12

Please leave website URL to allow us debug it.

This is a CSS styling conflict with your theme. I think the description is there, but for some reason (maybe CSS conflict) you can't see that.

By Robert October 10, 2017 11:46 pm
 
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October 11, 2017 5:26 pm
Topic starter

Can you add a Description to your 'Questions & Answers Layout' Parent Forum--not the 'Q&A Layout How-to and Troubleshooting' Sub-Forum--and show me that it works on your Forum? I have someone who can deal with CSS issues if that is what's causing this. 

Please show me this works on your site. Thanks!

QAForumRequest.PNG
 
P.S. My forum is not public facing and I cannot give you access....or I'd have to "you know what". 🙂
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TIMS Forum
TIMS Forum 
(@tims-forum)
Eminent Member
| 40 Posts
12 1 12

There is no way to add description in the blue category panel. The description of categories (top level forums) are only for SEO purposes. This description is included in Meta Tags for search engine robots.

By Robert October 11, 2017 6:58 pm
 
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October 13, 2017 3:05 pm
Topic starter

Oh! Ok. That is not how the help text reads for the descriptions attached to the blue category panel. And that's what was causing my confusion. Thanks for the clarification. You may want to consider changing the help text in the Admin view to say what you just told me. 

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TIMS Forum
TIMS Forum 
(@tims-forum)
Eminent Member
| 40 Posts
12 1 12
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