On the page site/admin.php?page=wpforo-ai&tab=rag_indexing
De stopping indexing hangs for hours. The pages also reloads every 30s or so.
Hi @mars ,
This is also known issue. It'll be fixed in the next 3.0.0.11 beta version.
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3.0.0.11 doens't seem to solve the problem. Is there anything under the hood or maybe even a way to reset this by FTP?
Hi @mars,
It's solved, please wait for one or two refresh to let it stop. This is not one sec process. The indexing process is a backend scheduled process that is being stoped within 3-5 minutes so just be patient when you click the [stop] button and it'll stop soon.
Important, do not forget do a hard refresh (shift+refresh, Ctrl+F5) in the AI Content Indexing tab.
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Even in 3.0.0.11 the status hangs at Stopping... and this is now for days. It started with the 3.0.0.10 version.
What I've tried so far:
- Disable and enabling wpforo plugin
- Disconnect and connecting AI service
- Hit the stop indexing button
- started a new background processing task
It all doens't work
It's clear. The old one is there, this is not a new issue. So you just need to stop the old stuck process. If it's not stopped with new version please open a ticket and we'll do it for you: https://v3.wpforo.com/support/add-topic/
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Also please specify the version of wpForo you tried:
- Hit the stop indexing button (v3.0.0.11: do Ctrl+F5 then click stop and wait for 2-5 minutes)
- started a new background processing task (v3.0.0.11: do Ctrl+F5 then start reindex by one forum and stop it. Wait for 2-5 minutes)
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We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.
On v3.0.0.12:
- I Hit the stop indexing button after Ctrl+F5 and I wait for 5 minutes. I see the page still reloading every 30s.
- When I hit Ctrl+F5 and then start reindex one forum it's says currently indexing for 1s and then Stopping without doing any indexing.
Hi @mars,
So, is that stopped now?
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No, it's still hangs at stopping and the page reloads every 30s
Would it make sense to make a new Tenant ID?
Hi @mars,
This problem has been solved in wpForo v3.0.0.13 beta version.
https://v3.wpforo.com/downloads/
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We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.
