Hello,
I am experiencing an issue with the confirmation email sent to new users. Even though the "Overwrite WordPress New User Registration Email for Users" option is enabled (set to "Yes"), the default WordPress email for password reset is still being sent.
The content of the email includes a link like this:
https://mondomaine.be/wp-login.php?login=name%20retest&key=oQTkYZUzKgZpa07JxjA6&action=rp
However, it should be the customized email I configured, with a link redirecting to /change-password/....
All other customized emails related to forum notifications (such as confirmation for topic follow-up, member mentions, etc.) are working correctly. The issue only occurs for the password reset email sent after registration.
How can I resolve this so that the customized email is sent correctly for this action?
Hello,
I noticed I’m not the only one encountering this issue, as discussed here:
https://wpforo.com/community/how-to-and-troubleshooting-2/set-password-email/
I will attach three screenshots for clarification:
The first screenshot shows the email currently being sent:
https://e.pcloud.link/publink/show?code=XZYpExZ8TD1oMcqu6V0JnLHBOJRIfAfK8QX
The second screenshot shows the email that should be sent:
https://e.pcloud.link/publink/show?code=XZ1pExZLM5RGkpmHVRLL9cRgvNjkYDF4VxV
The third screenshot displays the current settings (mostly in French):
https://e.pcloud.link/publink/show?code=XZwpExZGmaA4iYnGdyzDUTN2ADHs0cL4s2y
I hope these visuals help to better understand the issue.
Thank you for your assistance!
First, please deactivate all plugins except for wpForo, clear all caches, and test the issue again. Let us know the results.
Additionally, please provide a screenshot of the "Reset Password Emails" section located in Dashboard > wpForo > Settings > Email Settings tab.
@sofy : I did the test by disabling all plugins except WpForo plugins, the result was the same.
Here is the requested screenshot
