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[Closed] Paid Support

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Posts: 18
Topic starter
(@superfly)
Eminent Member
Joined: 5 years ago

Is it possible to buy a support package and get support ASAP?

I like the forum product, but using two support forums wpforo and gvectors is overlapping and slow. One support forum say's "we dont do that here, do over there" and the other support forum say's "its a conflict with another plugin, go back over there" etc. Very frustrating.

Would be nice if I could just pay a monthly fee and get support immediately. Currently, I have to wait behind or contend with everyone on the internet using the free plugin. 

I cannot run a business with slow support that takes forever to get things accomplished. Very frustrating.

7 Replies
Posts: 18
Topic starter
(@superfly)
Eminent Member
Joined: 5 years ago

Or, alternatively is there a private developer that you can recommend that can fix the myriad of bugs and conflicts?

1 Reply
(@anonymous20)
Joined: 9 years ago

Noble Member
Posts: 1602
Posted by: superfly

Or, alternatively is there a private developer that you can recommend that can fix the myriad of bugs and conflicts?

I'm sorry if i got this wrong but there is nothing like "myriads of bugs and conflicts" in wpForo.

 

 

Sofy
Posts: 4772
 Sofy
Admin
(@sofy)
Support Team
Joined: 7 years ago

Hi @superfly,

First of all, please don't forget about the timezone differences. 

One support forum say's "we dont do that here, do over there"

If you have questions related to the wpForo plugin always use wpForo.com community.

The wpForo paid add-ons are supported in gVecors.com forum. 

Posts: 533
(@central4allgmail-com)
Prominent Member
Joined: 6 years ago

Is something that i asked in the past too.

Maybe is free addon but the developers can support and get paid by the hour or package.

This is something that really is missing.

We are paying external developers for a job on a script that they dont know.

1 Reply
(@superfly)
Joined: 5 years ago

Eminent Member
Posts: 18

Agreed. Once you get past the "free" stage and start making money with your website, you start to have responsibilities to advertisers.

And advertisers want things done now, else they advertise in different venues.

WPForo should have paid support. And its not like we want to 'cut in line' and block out the free users, its just that once you a mature business...you need things fixed quickly.

webmaster stinsonclub
Posts: 31
(@webmasterstinsonclub-org)
Trusted Member
Joined: 5 years ago

I am looking for some paid support as well. I migrated from PHPBB to WPForo and there are some attachment issues I would like to pay someone to look at. 

Please contact me if you are a WPforo expert and can help. Thanks

Will

1 Reply
Sofy
 Sofy
Admin
(@sofy)
Joined: 7 years ago

Support Team
Posts: 4772

Hi @webmasterstinsonclub-org,

I'd recommend contact to gConverter Service. They have tools to solve this issue.