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Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed.
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[Solved] trying to purchase but website is down

6 Posts
4 Users
1 Reactions
426 Views
Posts: 4
Topic starter
(@wonyim)
Active Member
Joined: 5 months ago

website is down for 2 days 🙁

is anyone experiencing this?

would website being down in the future affect already purchased addons? I am bit worried

5 Replies
Robert
Posts: 10616
Admin
(@robert)
Support Team
Joined: 9 years ago

Hi @wonyim

It's up now.

Reply
Posts: 16
(@neilfortutude24)
Eminent Member
Joined: 5 months ago

I've been trying to purchase addons for three days now and it's never been up for me. I've tried my phone, computer, and literally 4 different browsers.

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1 Reply
Sofy
 Sofy
Admin
(@sofy)
Joined: 8 years ago

Support Team
Posts: 5486

@neilfortutude24 

The website is accessible: https://wpforo.com/community/how-to-and-troubleshooting-2/create-topic-using-php/#post-124325

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Posts: 16
(@neilfortutude24)
Eminent Member
Joined: 5 months ago

OK the link works now but when I try to purchase with my Visa card I get error "This card type is not supported" when attempting to place order.

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Posts: 16
(@neilfortutude24)
Eminent Member
Joined: 5 months ago

I got it to work. I tried multiple credit cards and none of them worked. Then I tried paypal and it purchased with no issue. 

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