Phrase search still doesn't work properly and the existing forum discussion on this has been closed by a moderator. Where do I submit a support ticket?
It works fine. Please provide an exact example and explain your issue. We don't see any problem with the search, and it's probably a site specific issue.
Could you please find the similar issue here at wpForo.com to avoid site and database specific issues.
Yes, I randomly went to this topic:
and randomly selected the phrase "debug under tools" from the third post from the end and put that into the search box. This post is then returned as the 10th result on the results page with the other results just having one or more of the words but not the exact phrase. The 1st result doesn't even show/highlight any of the words.
That example took me about 3 minutes to find. I'm honestly not trying to be a pain with this but we run a professional forum where many of our members tell me they use Google (i.e. site:www.website.com) instead of the built in forum search because the results are so poor. It's impacting our credibility as a business so I need to push for a solution.
In the other forum post Robert said this:
wpForo doesn't have "exact phrase" search logic. So don't even try it. wpForo search is based on the FullText index provided by MySQL database engine. This search become more smart with the MySQL version. For example, the full-text search is many times smarter in MySQL 8.x versions then in the old 5.6 version.
In any case the best solution is adding "exact text" search option in wpForo. We've just added it in our to-do list and will add it in upcoming update. I have no any ETA yet, but we'll do our best to release it as soon as possible.
but that was 6 months ago and we're still waiting for any improvement.