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[Solved] 404 - Page not found

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RamonaForever6661
Posts: 9
 RamonaForever6661
Topic starter
July 14, 2019 7:31 pm
(@ramonaforever6661)
Active Member
Joined: 3 years ago

Hi, I recently updated to version 1.6.2 and now when clicking on the forum page on my website, I'm just met with:

404

Oops! The page you requested was not found!

I've been through every troubleshooting checklist I can find in the support threads and just exhausted every option including uninstalling/reinstalling but nothing has worked so far. Any ideas?

 404.png
18 Replies
2 Replies
Muhammad Umar Farooq
 Muhammad Umar Farooq
(@pkheart)
Joined: 3 years ago

Eminent Member
Posts: 31
July 15, 2019 2:32 pm
Reply toRamonaForever6661RamonaForever6661
Posted by: @ramonaforever6661

Hi, I recently updated to version 1.6.2 and now when clicking on the forum page on my website, I'm just met with:

404

Oops! The page you requested was not found!

I've been through every troubleshooting checklist I can find in the support threads and just exhausted every option including uninstalling/reinstalling but nothing has worked so far. Any ideas?

 404.png

same issue for me, when i add any attchment in post "error 404" occurs.

after changing media attachment setting issue resolved.

Settings>Features>Insert Forum Attachments to Media Library to "NO".

 media-library.JPG

https://www.whichquery.com

Robert
 Robert
Admin
(@robert)
Joined: 6 years ago

Support Team
Posts: 8968
Robert - Twitter
July 15, 2019 2:34 pm
Reply toMuhammad Umar FarooqMuhammad Umar Farooq
RamonaForever6661

@pkheart

I don;t think they are related. And I don't think this option has any relation to 404. When you change an option you also delete all caches so I think your issue was the cache, and after deleting the cache problem is fixed.

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Robert
Posts: 8968
Robert - Twitter
 Robert
Admin
July 15, 2019 5:31 am
(@robert)
Support Team
Joined: 6 years ago

@ramonaforever6661,

Please deactivate and activate wpForo again. Then navigate to Dashboard > Forums > Settings > general tab, make sure the base URL is correct and click on [Update options] button. Then navigate to Dashboard  >Settings > Permalinks admin page, and make sure you use WordPress permalinks, update those too.

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

13 Replies
RamonaForever6661
 RamonaForever6661
(@ramonaforever6661)
Joined: 3 years ago

Active Member
Posts: 9
July 15, 2019 12:03 pm
Reply toRobertRobert

@robert

Thank you for your reply. I've just run through that list and all seems to be in order but still seeing the error. Any other suggestions?

Robert
 Robert
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(@robert)
Joined: 6 years ago

Support Team
Posts: 8968
Robert - Twitter
July 15, 2019 12:50 pm
Reply toRamonaForever6661RamonaForever6661
Robert

@ramonaforever6661

Could you please leave your forum URL?

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

RamonaForever6661
 RamonaForever6661
(@ramonaforever6661)
Joined: 3 years ago

Active Member
Posts: 9
July 15, 2019 1:04 pm
Reply toRobertRobert
RamonaForever6661
Robert

@robert

http://box5848.temp.domains/~asevxfan/communityforum/

Robert
 Robert
Admin
(@robert)
Joined: 6 years ago

Support Team
Posts: 8968
Robert - Twitter
July 15, 2019 1:27 pm
Reply toRamonaForever6661RamonaForever6661
Robert
RamonaForever6661
Robert

@ramonaforever6661

  • Could you please explain why it redirects to /communityforum/ page when I call /community/ ? Have you setup any redirection rules?
  • What is the forum page slug/url?
  • What is the Forum base URL in Dashboard > Forums > Settings Page?
  • Why your website contains "~" in URL? Could you please test it on real website?

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

RamonaForever6661
 RamonaForever6661
(@ramonaforever6661)
Joined: 3 years ago

Active Member
Posts: 9
July 15, 2019 2:19 pm
Reply toRobertRobert
RamonaForever6661
Robert
RamonaForever6661
Robert

@robert
I tried changing the Base URL to see if the issue was the standard 'community' URL. It currently matches the page URL, so that shouldn't be an issue. It didn't work as the standard 'community' URL either. 

The forum slug is 'communityforum', as is the base URL in the Forums dashboard. 

The website is a temporary URL while I wait to transfer the domain over. The previous version of wpforo worked perfectly on my website until updated to 1.6.2 and then this error started.

Robert
 Robert
Admin
(@robert)
Joined: 6 years ago

Support Team
Posts: 8968
Robert - Twitter
July 15, 2019 2:23 pm
Reply toRamonaForever6661RamonaForever6661
Robert
RamonaForever6661
Robert
Robert

@ramonaforever6661

Please deactivate this version, delete it and install the previous 1.6.1 version. I need to see how it works. This will not affect any data, so do not worry.

 wpforo.1.6.1.zip

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

RamonaForever6661
 RamonaForever6661
(@ramonaforever6661)
Joined: 3 years ago

Active Member
Posts: 9
July 15, 2019 3:20 pm
Reply toRobertRobert
RamonaForever6661
Robert
RamonaForever6661
Robert

@robert

This version works! There must be a compatibility issue between my site and version 1.6.2. How strange! 

Anonymous20
 Anonymous20
(@anonymous20)
Joined: 6 years ago

Noble Member
Posts: 1602
July 15, 2019 3:34 pm
Reply toRamonaForever6661RamonaForever6661
Robert
RamonaForever6661
Robert
Robert
Posted by: @ramonaforever6661

@robert

This version works! There must be a compatibility issue between my site and version 1.6.2. How strange! 

Actually Disable this and try again:

<!--Generated by Endurance Page Cache-->

 

Also as Robert said something is very wrong in your setup, the base forum url and their navigation.

RamonaForever6661
 RamonaForever6661
(@ramonaforever6661)
Joined: 3 years ago

Active Member
Posts: 9
July 15, 2019 4:03 pm
Reply toAnonymous20Anonymous20
RamonaForever6661
Robert
RamonaForever6661
Robert

@anonymous20

I'm not sure how to disable that. The previous version works with no problem? 

Anonymous20
 Anonymous20
(@anonymous20)
Joined: 6 years ago

Noble Member
Posts: 1602
July 15, 2019 4:12 pm
Reply toRamonaForever6661RamonaForever6661
Anonymous20
RamonaForever6661
Robert
Robert
Posted by: @ramonaforever6661

@anonymous20

I'm not sure how to disable that. The previous version works with no problem? 

Ask your hosting provider how to disable. If it is a plugin IN your Wordpress disable/remove it. 

Also install it to a real domain and check. This url (temp) is a bit strange and could cause some problems.

RamonaForever6661
 RamonaForever6661
(@ramonaforever6661)
Joined: 3 years ago

Active Member
Posts: 9
July 15, 2019 5:04 pm
Reply toAnonymous20Anonymous20
RamonaForever6661
Anonymous20
RamonaForever6661
Robert

@anonymous20

Thank you for your help. I will be moving the site to a real domain as soon as it is available to transfer to my host. I'm a bit new to all this website business so thank you for your patience and explanations. For now it seems to be working again 🙂 

Anonymous20
 Anonymous20
(@anonymous20)
Joined: 6 years ago

Noble Member
Posts: 1602
July 15, 2019 5:36 pm
Reply toRamonaForever6661RamonaForever6661
Anonymous20
RamonaForever6661
Anonymous20
Robert
Posted by: @ramonaforever6661

@anonymous20

Thank you for your help. I will be moving the site to a real domain as soon as it is available to transfer to my host. I'm a bit new to all this website business so thank you for your patience and explanations. For now it seems to be working again 🙂 

There is plenty of information how to disable Endurance cache (are you on BlueHost ?). Just google it.

RamonaForever6661
 RamonaForever6661
(@ramonaforever6661)
Joined: 3 years ago

Active Member
Posts: 9
July 15, 2019 6:09 pm
Reply toAnonymous20Anonymous20
RamonaForever6661
Anonymous20
RamonaForever6661
Robert

@anonymous20

Yes, I'm using Bluehost. Thank you, I will try that in a minute!

Anonymous20
Posts: 1602
 Anonymous20
July 15, 2019 4:14 pm
(@anonymous20)
Noble Member
Joined: 6 years ago

Also this

http://box5848.temp.domains/~asevxfan/community/

http://box5848.temp.domains/~asevxfan/communityforum/generaldiscussion/

clearly show some settings error of your base url.

1 Reply
RamonaForever6661
 RamonaForever6661
(@ramonaforever6661)
Joined: 3 years ago

Active Member
Posts: 9
July 15, 2019 5:05 pm
Reply toAnonymous20Anonymous20

@anonymous20

Thank you. I was in the middle of switching everything back over to the 'community' slug/base URL. That should all be in working order now.

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