Notifications

Clear all

wpForo 1.x.x [Solved] Admin Email Notification for New User Registration not being recieved

How-to and Troubleshooting

Last Post by CrisW 6 years ago

5 Posts

4 Users

0 Reactions

2,561 Views

RSS

Posts: 11

Nemo

Topic starter

Feb 05, 2019 10:04 pm

(@nemo)

Eminent Member

Joined: 8 years ago

Hello, My admins on my website are not receiving email notifications when new users register. I went into the settings Forums>Settings>Emails>Forum Admins email addresses: *Admins Emails separated by comma's*

I did add their emails separated by comma's and they still are not getting emails however the website admin email is receiving them, any reason why this might be happening?

4 Replies

Posts: 52

thedrawingboard

Feb 05, 2019 10:54 pm

(@thedrawingboard)

Trusted Member

Joined: 6 years ago

This is happening to me right now as well.

I don't have an answer - came here looking for one.

Hope this is resolved soon.

Posts: 4772

Sofy

Admin

Feb 06, 2019 10:42 am

(@sofy)

Support Team

Joined: 7 years ago

Hi Nemo, thedrawingboard,

This option is designed to get a notification when a new Topic or Reply is created, but not when a new user is registering.

Please note: User registration is being processed through the default WordPress registration system and it is handled by Wordpress, not the wpForo side.

In case you want to say thank you 😊
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

1 Reply

Nemo

(@nemo)

Joined: 8 years ago

Eminent Member

Posts: 11

Feb 07, 2019 2:14 am

Reply to

Sofy

Slightly misleading here then, Id assume that all admins get a email notification here

Posts: 281

CrisW

Feb 07, 2019 4:14 am

(@crisw)

Reputable Member

Joined: 6 years ago

Hi Nemo,

I just tested my own wpForo Installation (because I always receive a "New User Registration" email notification). I just registered a test user once again just to double check.

I agree with Sofy, that "User registration is being processed through the default WordPress registration system and it is handled by Wordpress, not the wpForo side."

And to add further to that .. 🙂

Because the "from email address" for new registration comes from "wordpress @ YOUR WEBSITE . COM "(without spaces)

On the other hand, the "from email address" for FORUM topics and posts and replies, come from "YOUR FORUM NAME - Forum < YourForumAdminEmail @ YOUR WEBSITE . COM > "

I will share my settings below, and then maybe you can also double check it with yours, and then you can test it too. (And let me know if it works for you too! 🙂 )

On the "WP Dashboard"

Go to "Settings"
"General"
Under "Membership", I unchecked "Anyone can register" box.

Then on "wpForo"

Go to "Forum Dashboard"
Select "Features" tab
"Enable User Registration" - set to YES
(This option is not synced with WordPress "Anyone can register" option in Dashboard > Settings > General admin page. If this option is enabled new users will always be able to register.)
"Enable User Registration email confirmation" - set to YES
"Replace Registration Page URL to Forum Registration Page URL" - set to YES

I think the #5 step of setting the "Replace Registration Page URL to Forum Registration Page URL" - set to YES would help trigger the email notification for new Registered Users, since they are registering using the Forum Registration page and NOT the WP Registration page.

I hope this helps. Good luck and God bless you! 🙂

I'm just a member here who used to be a newbie.

The case: When I actually put my keyboard where my forum is, and became #172. Can you imagine if you had to build this forum yourself? How kind and patient will you be? The best way to say thank you is say it, write it, and then head on over at Wordpress plugin page and rate wpForo 5 stars - by clicking here.