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livebakery
Posts: 4
 livebakery
Topic starter
December 31, 2020 4:02 am
(@livebakery)
New Member
Joined: 2 years ago

I've used wpforo fora few years. It works fine.

But since last week I cannot view or access any topics. It shows error message as attached.

My website is http://www.pakorn.in.th/community

Please kindly suggest me how to fix this.

 133079358_831833244282121_2289208350820485556_n.jpg
Topic Tags
error 500
7 Replies
Martin
Posts: 851
Martin - Facebook Martin - Twitter
 Martin
Moderator
December 31, 2020 4:05 am
(@martin)
Support Team
Joined: 6 years ago

@livebakery,

Is this something new? Have you had such an issue before?

Can you temporarily disable other plugins and check it again?

Powered by gVectors Team. our popular plugins:
wpForo, wpDiscuz

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livebakery
Posts: 4
 livebakery
Topic starter
January 1, 2021 6:21 am
(@livebakery)
New Member
Joined: 2 years ago

It's new to me. I haven't had this issue before.

I've tried disable all plugins except wpforo, but it still doesn't work.

Reply
5 Replies
Robert
 Robert
Admin
(@robert)
Joined: 6 years ago

Support Team
Posts: 9091
Robert - Twitter
January 2, 2021 1:29 pm
Reply tolivebakerylivebakery

@livebakery,

Why are you calling your forum with http:// protocol? Your website has a valid SSL certificate, and it supports https:// protocol. Please follow these steps:

1. Make sure your website URLs are set with https:// protocol in Dashboard > Settings > General admin page.

2. Go to Dashboard > Forums > Settings > General Tab and click the [update options] button.

3. Go to Dashboard > Forums > Dashboard and click the [Clear all caches] button.

 

Then delete website cache if you have a cache plugin.

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Reply
livebakery
 livebakery
(@livebakery)
Joined: 2 years ago

New Member
Posts: 4
January 3, 2021 7:22 am
Reply toRobertRobert
livebakery

@robert Thanks for your help.

I've done 3+1 steps you suggest and also deactivate WP Super Cache.

I'm still getting same issue. 

Please help me 🙁

 Screen-Shot-2564-01-03-at-14.22.39.png
Reply
Robert
 Robert
Admin
(@robert)
Joined: 6 years ago

Support Team
Posts: 9091
Robert - Twitter
January 3, 2021 7:30 am
Reply tolivebakerylivebakery
Robert
livebakery

@livebakery,

Also, please install and activate the WP Force SSL plugin.

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Reply
livebakery
 livebakery
(@livebakery)
Joined: 2 years ago

New Member
Posts: 4
January 3, 2021 1:36 pm
Reply toRobertRobert
livebakery
Robert
livebakery

@robert Already done. Still getting the same error.

Reply
Robert
 Robert
Admin
(@robert)
Joined: 6 years ago

Support Team
Posts: 9091
Robert - Twitter
January 7, 2021 4:53 am
Reply tolivebakerylivebakery
Robert
livebakery
Robert
livebakery

@livebakery

Ok, we could look deeper if you contact us via support[at]gvectors.com email address and send admin login details.

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Reply
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