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[Solved] Custom Rating Level Not Working

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How-to and Troubleshooting - wpForo 2.0

Last Post by dhendricks 3 years ago

23 Posts

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Posts: 12

dhendricks

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Apr 19, 2023 6:10 pm

(@dhendricks)

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Joined: 3 years ago

[#49435]

I'm trying to change the reputation rating level on a user by applying a custom rating level, but after clicking the 'update user' button, the custom level is not applied.

The page I need help with

https://desoto.org/forum/

wpForo Version

2.1.7

WordPress Version

6.2

Topic Tags

wpform

22 Replies

Posts: 3610

Chris

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Apr 20, 2023 2:57 pm

(@chris)

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Joined: 5 years ago

HI @dhendricks,

Please provide admin access to your website, send the credentials to info[at]gvectors.com, mention this topic in the email and let me know here that the email is sent.

Thanks

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Posts: 12

dhendricks

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Apr 20, 2023 4:39 pm

(@dhendricks)

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Joined: 3 years ago

Email sent. Thanks!

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Chris

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Posts: 3610

Apr 20, 2023 6:01 pm

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dhendricks

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@dhendricks,

Please check does your website's MySQL user have all the privileges. e.g. alter table.

Because of that, wpForo's tables hadn't got necessary updated from 1.9 to 2.x

After giving the alter table privilege, run the below SQL

update wp_options set option_value = "2.1.6" where option_value = "2.1.7" and option_name LIKE "wpforo%"

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Posts: 12

dhendricks

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Apr 20, 2023 6:12 pm

(@dhendricks)

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Thanks, all the privileges should be there. There isn't a 'prefix_options' table in the db so that sql doesn't work. Is that the right name of the table?

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Chris

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Apr 21, 2023 1:08 pm

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dhendricks

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@dhendricks,

Edited the SQL.

wp(is the DB prefix) your DB's prefix can be different.

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Posts: 12

dhendricks

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Apr 21, 2023 8:10 pm

(@dhendricks)

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Joined: 3 years ago

Ah, I didn't catch that 'prefix' was just a placeholder, sorry. I ran the SQL but it didn't fix it.

I can't have that site down, with plugins deactivated, so I cloned the site and sent you new credentials for that.

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Chris

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Apr 24, 2023 4:31 pm

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dhendricks

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@dhendricks,

The SQL should work if the privileges are set. Please double check that part.

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

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