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Design Overlay Issue on the backend

21 Posts
2 Users
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Posts: 19
Topic starter
(@mirkoact)
Eminent Member
Joined: 10 months ago

HI all, we are using WPforo quite new, we installed the add-on for Memberpress, which works fine but now we have a overlay in the backend which makes us struggle to work properly.. any ideas ? for example the settings for layout are being the Memberpress settings and above appears a big empty space-- as soon as I deactivate the ADDON its gone 

20 Replies
Sofy
Posts: 5483
 Sofy
Admin
(@sofy)
Support Team
Joined: 8 years ago

Hi,

This is just a small CSS conflict. We'll need to access to the direct page to check and provide the solution for you.

Could you please send the admin login details to info[at]gvectors.com email address? I'll ask the developers to check the issue for you.

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17 Replies
(@mirkoact)
Joined: 10 months ago

Eminent Member
Posts: 19

@sofy Hi Sofy, do you have a update for me ?

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(@mirkoact)
Joined: 10 months ago

Eminent Member
Posts: 19

maybe we can switch to EMAIL ? i did create the ADMIN account but noone logged in.  

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Sofy
 Sofy
Admin
(@sofy)
Joined: 8 years ago

Support Team
Posts: 5483

@mirkoact 

Could you please share the email subject, so we can find the email easily?

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(@mirkoact)
Joined: 10 months ago

Eminent Member
Posts: 19

@sofy

Subject: Admin LOg IN

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Sofy
 Sofy
Admin
(@sofy)
Joined: 8 years ago

Support Team
Posts: 5483

@mirkoact 

You've forgotten to include your forum URL in the email content, so the developers cannot check the issue.

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(@mirkoact)
Joined: 10 months ago

Eminent Member
Posts: 19

Posted by: @sofy

@mirkoact 

You've forgotten to include your forum URL in the email content, so the developers cannot check the issue.

i thought it was clear as we have bin in touch by support email.. 🙂 i just resend the email again with the link ..

 

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Sofy
 Sofy
Admin
(@sofy)
Joined: 8 years ago

Support Team
Posts: 5483

@mirkoact

The following CSS code will resolve the issue: 

.form-wrap .form-field.form-required {
    margin-bottom: 0 !important;
}

For additional guidance, this article may be helpful: https://wpadminify.com/custom-css-in-wordpress-admin-panel

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(@mirkoact)
Joined: 10 months ago

Eminent Member
Posts: 19

Posted by: @sofy

@mirkoact

The following CSS code will resolve the issue: 

.form-wrap .form-field.form-required {
    margin-bottom: 0 !important;
}

For additional guidance, this article may be helpful: https://wpadminify.com/custom-css-in-wordpress-admin-panel

HI @sofy thanks.. unfortunetly i´m not an expert and even with the link i still dont know where and how to enter the code.. can you help ? 

 

 

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Sofy
 Sofy
Admin
(@sofy)
Joined: 8 years ago

Support Team
Posts: 5483

@mirkoact 

Insert the following code in your active theme functions.php file: 

function theme_admin_css() {
echo '
<style>
.form-wrap .form-field.form-required {
    margin-bottom: 0 !important;
}
</style>
'; }

It should solve the issue.

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(@mirkoact)
Joined: 10 months ago

Eminent Member
Posts: 19

@sofy hi Sofy, i did but it does not change anything.. 🙁

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(@mirkoact)
Joined: 10 months ago

Eminent Member
Posts: 19

when i click on edit (a forum) i can shortly see all setting correctly for like 1-2 seconds before they all disappear.. 

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(@mirkoact)
Joined: 10 months ago

Eminent Member
Posts: 19
Sofy
 Sofy
Admin
(@sofy)
Joined: 8 years ago

Support Team
Posts: 5483

@mirkoact 

One of the active plugins or the theme is adding the following inline CSS style: {margin-bottom: 828.969px; padding-bottom: 0px;} to the div with the .form-field .form-required classes.

You should deactivate the plugins/theme one by one and check after each deactivation to find the problem maker. 

To better understand what we mean, please watch the video attached below.

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(@mirkoact)
Joined: 10 months ago

Eminent Member
Posts: 19

@sofy thanks.. is there a way to see which plug in is this ? without deactivating ?  

 

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(@mirkoact)
Joined: 10 months ago

Eminent Member
Posts: 19

Hi @sofy sorry for a moment i was confused.. we know which plug in it is.. its the reason for the whole topic here.. its the WPFORO Memberpress integration.. as soon as i deactivate this all is good.. but i bought it becuase i need it 🙂 

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(@mirkoact)
Joined: 10 months ago

Eminent Member
Posts: 19

HI @sofy what you think ? the problem appears when using your plugIn .. how can we manage to get rid of the bug ? i bought the Memberpress Integration because we need it,. this was one of the keyfeatures why we choose WPFORO.. 

 

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Sofy
 Sofy
Admin
(@sofy)
Joined: 8 years ago

Support Team
Posts: 5483

@mirkoact 

I'm going to ask the developers to review this issue. 

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Posts: 19
Topic starter
(@mirkoact)
Eminent Member
Joined: 10 months ago

Hi @sofy we made some tests.. but we need you to make adjustments to the plug in,.. please see attached files 

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1 Reply
(@mirkoact)
Joined: 10 months ago

Eminent Member
Posts: 19