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[Closed] Disable Login Details email

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Hype Matrix
Posts: 51
 Hype Matrix
Topic starter
April 25, 2021 9:18 pm
(@hypematrix)
Trusted Member
Joined: 1 year ago

Hello,

How do I stop the Login Details email when a new user signs up?

Thanks

Topic Tags
email email content signup email registration email
15 Replies
RealAct
Posts: 65
 RealAct
April 26, 2021 9:43 pm
(@realact)
Trusted Member
Joined: 4 years ago

@motorhype Hi, even though WPForo may modify the email that is sent to the administrators when new users register, I believe those are sent by WordPress, not by WPForo.

If you wish to disable those, you need to use a plugin such as "Better WordPress Notifications" which allows you to modify/disable/enable etc any of the WP Notifications, you can even create custom ones.

Regards

Robert
Posts: 8968
Robert - Twitter
 Robert
Admin
April 27, 2021 7:57 am
(@robert)
Support Team
Joined: 6 years ago

Hi @motorhype,

Please navigate to Dashboard > Forums > Settings  > Emails Tab and find the email template you want and modify. But the corresponding email overwriting option should be enabled:

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

10 Replies
Hype Matrix
 Hype Matrix
(@hypematrix)
Joined: 1 year ago

Trusted Member
Posts: 51
April 27, 2021 1:19 pm
Reply toRobertRobert

@robert I have disabled the new user registration email but it's still coming through?

It's defiantly coming from WP Foro because the URL: https://www.**** .co.uk/forums/?foro=resetpassword&rp_key=djST6tlrXzv5WVRtXzvp&rp_login=*

Email Subject: [*] Login Details

Body: Username: *

To set your password, visit the following address:

https://www. *.co.uk/forums/?foro=resetpassword&rp_key=djST6tlrXzv5WVRtXzvp&rp_login=*

https://www. ****.co.uk/wp-login.php

Robert
 Robert
Admin
(@robert)
Joined: 6 years ago

Support Team
Posts: 8968
Robert - Twitter
April 29, 2021 6:05 am
Reply toHype MatrixHype Matrix
Robert

@motorhype,

There ware two emails, one is sent to admins, second is sent to the new user. So you should understand which one you're getting.

There is no way to disable that email from wpForo. That email comes from WordPress core. wpForo doesn't send user registration emails.

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Hype Matrix
 Hype Matrix
(@hypematrix)
Joined: 1 year ago

Trusted Member
Posts: 51
April 29, 2021 8:43 am
Reply toRobertRobert
Hype Matrix
Robert

@robert

If it doesn't come from wpForo, why does the email stop when I disable wpForo?

Hype Matrix
 Hype Matrix
(@hypematrix)
Joined: 1 year ago

Trusted Member
Posts: 51
April 29, 2021 8:48 am
Reply toRobertRobert
Hype Matrix
Robert

@robert

Also the reason I'm trying to disable this email is because I already receive the main registration email from Wordpress so it's a bit annoying have 2 emails registration emails come through.

dimalifragis
 dimalifragis
(@dimalifragis)
Joined: 2 years ago

Prominent Member
Posts: 969
April 29, 2021 10:14 am
Reply toHype MatrixHype Matrix
Robert
Hype Matrix
Robert

@motorhype As Robert replied, WHAT of the two emails are you reffering to? Who is geting two emails? The admin? The user?

 

Hype Matrix
 Hype Matrix
(@hypematrix)
Joined: 1 year ago

Trusted Member
Posts: 51
April 29, 2021 10:17 am
Reply todimalifragisdimalifragis
Hype Matrix
Robert
Hype Matrix
Robert

@dimalifragis 

The user

dimalifragis
 dimalifragis
(@dimalifragis)
Joined: 2 years ago

Prominent Member
Posts: 969
April 29, 2021 10:20 am
Reply toHype MatrixHype Matrix
dimalifragis
Hype Matrix
Robert
Robert

@motorhype So why disable login details for the new user?

It is unclear what you issue is. Is the user geting TWO SAME emails?

Hype Matrix
 Hype Matrix
(@hypematrix)
Joined: 1 year ago

Trusted Member
Posts: 51
April 29, 2021 10:24 am
Reply todimalifragisdimalifragis
Hype Matrix
dimalifragis
Hype Matrix
Robert

@dimalifragis

Yes there are 2 emails when a users signs up, first email is confirm email address and 2nd is set password email from wpforo. 

The password has already been created, when the user signs up they input there password so there is no need for the second email.

Thanks

dimalifragis
 dimalifragis
(@dimalifragis)
Joined: 2 years ago

Prominent Member
Posts: 969
April 29, 2021 10:27 am
Reply toHype MatrixHype Matrix
dimalifragis
Hype Matrix
dimalifragis
Robert

@motorhype

wpForo doesn't SET any password.

 

Hype Matrix
 Hype Matrix
(@hypematrix)
Joined: 1 year ago

Trusted Member
Posts: 51
April 29, 2021 10:29 am
Reply todimalifragisdimalifragis
Hype Matrix
dimalifragis
Hype Matrix
Robert

@dimalifragis

So why is forum and foro mentioned in the email URL? and it stops when I disable wpforo?

https://www.  *.co.uk/forums/?foro=resetpassword&rp_key=djST6tlrXzv5WVRtXzvp&rp_login=*

Hype Matrix
Posts: 51
 Hype Matrix
Topic starter
April 29, 2021 10:27 am
(@hypematrix)
Trusted Member
Joined: 1 year ago

Just to confirm, I have just disabled wpforo again and the email has stopped when a new user signs up to the website. There must be a way of disabling this email?

2 Replies
dimalifragis
 dimalifragis
(@dimalifragis)
Joined: 2 years ago

Prominent Member
Posts: 969
April 29, 2021 10:33 am
Reply toHype MatrixHype Matrix
Posted by: @motorhype

Just to confirm, I have just disabled wpforo again and the email has stopped when a new user signs up to the website. There must be a way of disabling this email?

We are making circles here. It doesn't come from wpForo and wpForo doesn't SET ANY PASSWORDS.

All those come from Wordpress core or some other plugin you may have.

When a new user signs in, one email is send to the admin and one to the user to set his password.

Robert
 Robert
Admin
(@robert)
Joined: 6 years ago

Support Team
Posts: 8968
Robert - Twitter
May 2, 2021 5:56 am
Reply toHype MatrixHype Matrix

@motorhype,

Try this plugin: https://wordpress.org/plugins/manage-notification-emails/

For further support please open a new support topic in WordPress forum.

wpForo doesn't have any relation to this issue.

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

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