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wpForo 1.x.x [Closed] Email notifications don't work correctly

How-to and Troubleshooting

Last Post by CENTRAL4ALL 6 years ago

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Posts: 11

Maria.Frankfurt

Topic starter

Jan 25, 2019 5:44 pm

(@maria-frankfurt)

Active Member

Joined: 6 years ago

Hi,

I have a problem regarding the email notification of users who are mentioned by their nicenames in a post.

It seems that email notification sometimes works correctly, sometimes not.

We tested everything. Also we made sure that there are no characters before or after the @nicename - as Robert pointed out in other posts.

We have no idea, why the same user sometimes recieves an email notification and sometimes not.

Can you help?

Thank you!

Maria

Topic Tags

notification nicenames

6 Replies

Posts: 533

CENTRAL4ALL

Jan 25, 2019 6:59 pm

(@central4allgmail-com)

Prominent Member

Joined: 6 years ago

i have the same problem but they say is matter of logs

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2 Replies

Maria.Frankfurt

(@maria-frankfurt)

Joined: 6 years ago

Active Member

Posts: 11

Jan 25, 2019 7:07 pm

Reply to

CENTRAL4ALL

Thank you very much! But honestly - I have no idea what you mean...

Maybe someone from wp-foro support team could answer and explain that to me?

Thank you!

Kind regards,

Maria

CENTRAL4ALL

(@central4allgmail-com)

Joined: 6 years ago

Prominent Member

Posts: 533

Jan 27, 2019 9:24 am

Reply to

Maria.Frankfurt

Posted by: Maria.Frankfurt

Thank you very much! But honestly - I have no idea what you mean...

Maybe someone from wp-foro support team could answer and explain that to me?

Thank you!

Kind regards,

Maria

They told me that maybe you are not in the forum, but the system considers you as online, logged, so it is not sending notifications and needs some time to be away to receive notifications.

All Suggestions are welcome
https://adultforum.gr/

Posts: 1602

Anonymous20

Jan 25, 2019 8:56 pm

(@anonymous20)

Noble Member

Joined: 8 years ago

SMTP email is a part of Wordpress and has nothing to do with wpForo. This has been covered several times here, extensively.

Install some WP Plugin for good SMTP delivery that has full logs of email details of transactions. And check what is happening.

2 Replies

Maria.Frankfurt

(@maria-frankfurt)

Joined: 6 years ago

Active Member

Posts: 11

Jan 26, 2019 11:55 am

Reply to

Anonymous20

Hi @massimoD

thank you for your reply!

I was searching for "nicename notifications" in the forum and could not find a topic fitting to my specific problem (everything else is working just fine...). So I asked. Now I understand, that this is not a specific problem of only nicename notifications, but a general WP-email problem.

This was exactly the information I was missing 😉

Already took action installing the Post SMTP plugin as recommended by you 🙂

Thank you and kind regards,

Maria

Anonymous20

(@anonymous20)

Joined: 8 years ago

Noble Member

Posts: 1602

Jan 26, 2019 12:24 pm

Reply to

Maria.Frankfurt

Posted by: Maria.Frankfurt

Hi @massimoD

Already took action installing the Post SMTP plugin as recommended by you 🙂

Thank you and kind regards,

Maria

You are welcome. That plugin has helped me a lot to find out what my problems were a few years back (it was named differently i think).