wpForo 1.x.x [Closed] Encoutnered errors when access www.xxx.com/community/

How-to and Troubleshooting

Last Post by Robert 3 years ago

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Zhongzheng

Topic starter

Apr 22, 2021 11:25 am

(@zhongzheng)

New Member

Joined: 3 years ago

Hi,

I really love this plugin, but I encountered some issues:

1: when I access with thie address: www.socinsignt.com/community/, it shows 404 error. However, if I use https://www.socinsight.com/index.php/community/ , it is able to be accessed.

2. Even though I used https://www.socinsight.com/index.php/community/ to view the forum, it still shows "nothing found" when I clicked one of the forum topic.

I attached the page link here, and please ignore those Chinese characters. Thank you very much!

Best Regard,

Zhongzheng

Annotation-2021-04-22-122350.jpg

Topic Tags

index.php forum url

1 Reply

Posts: 10503

Robert

Admin

Apr 23, 2021 6:07 am

(@robert)

Support Team

Joined: 8 years ago

Hi @zhongzheng,

The problem comes from your WordPress permalink settings. Somehow you've set to use index.php on the website URL. It should be removed either from Dashboard > Settings > General or Dashboard > Settings > Permalink admin page. Once it's removed, go to Dashboard > Forums > Settings > General Tab and update the options.

Here are some suggestions how to remove the index.php from your website URL: https://www.google.com/search?client=firefox-b-d&q=how+to+remove+index.php+from+url+wordpress

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