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Forum not responding when we click on any category/forum/members etc

7 Posts
2 Users
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Posts: 8
Topic starter
(@masterclear)
Active Member
Joined: 1 week ago

I have an issue that Forum not updating example if i click on one topic/forum category its not responding but i can see the url changing to particular topic, also members, recent post, my profile these all link not opening but i can see url changing in the top link.

It was working nice earlier; I did the following trouble shoot,

purged all litespeed cache, (excluded forum and other pages from cache earlier)

deactivated litespeed cache

wp foro cache and all the permalinks, update, threads, statistics and soft, hard flushes done.

Before this happened i installed yoast seo, and edited in forum page yoast seo as i was unaware about this may make problem. So i deactivated and checked and found same problem persists.

i checked yoast seo sitemap as forum page could not found (that looks good) as i know now WP foro has its own seo and cache.

Wp foro deactivated and activate again but no use.

What you think? could you help me to find out fast (sorry for login details as our company not given permission) give me alternative suggestions as soon as possible, 

Thank you. 

6 Replies
Sofy
Posts: 4866
 Sofy
Admin
(@sofy)
Support Team
Joined: 7 years ago

Hi,

Please check for any console errors. You can do this by pressing F12 to open the developer tools, then, navigate to the console tab. After clicking the buttons, any errors will be displayed there.

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4 Replies
(@masterclear)
Joined: 1 week ago

Active Member
Posts: 8

@sofy Thank you for your reply, I checked the console but only one error that social icon twitter link not configured and blocked error and i removed that icon from page header. I don't think that one issue. 

Now i deactivated the elementor latest version 3.25.10 and found forum working well. but i activated again the issue came back. So i degraded the version to 3.25.9 but no change. So the cause looks like elementor and tell me how to solve this issue. 

(note: Wordpress version is 6.7.1)

Is it compatible with Elementor then which version you preferred?

or you have any other suggestion or solution, Thanks once again your support, expecting reply soon.

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(@masterclear)
Joined: 1 week ago

Active Member
Posts: 8

@sofy please check the screen shot, found on console error blocked url. How to remove that error and fix the issue? Thank you and kindly reply

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Sofy
 Sofy
Admin
(@sofy)
Joined: 7 years ago

Support Team
Posts: 4866

@masterclear 

Please provide us with the URL where we can see the issue. 

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(@masterclear)
Joined: 1 week ago

Active Member
Posts: 8

@sofy I removed the console error by adding the following js script.

document.addEventListener('DOMContentLoaded', () => {
const widget = document.querySelector('iframe[src*="twitter.com"]');
if (widget) {
widget.remove();
}
});

Now no console error. But the issue still there.

When i deactivate the elementor plugin (latest version) forum working well without any issues

So what will be the cause you think.

(Website is in maintenance mode and url not in live)

Thank you and need your suggestions.

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Sofy
Posts: 4866
 Sofy
Admin
(@sofy)
Support Team
Joined: 7 years ago

We'll check and get back to you ASAP. 

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