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wpForo 1.x.x [Closed] Getting a 500 error on one topic when i log in as admin

How-to and Troubleshooting

Last Post by Anonymous20 6 years ago

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Posts: 10

cthgpro

Topic starter

Apr 27, 2018 9:37 am

(@cthgpro)

Active Member

Joined: 7 years ago

This is a really strange error.

On one topic I can't see the page and get a 500 error message. All other forums/topics under the parent forum I can access perfectly.

All other members eg moderators and members can access this topic with no problems.

I have set up another registration so I can access this topic as a work around. I set my new registration up as a moderator.

So I assume there is something on this particular topic conflicts with admin/full access.

I have made no changes it just started happening around 11 am this morning.

I access the forum from my PC and my iPhone. I tried deleting cache but no result.

Has anyone heard of admin being the only member not able to access a topic before? 🙂

Thanks in advance.

3 Replies

Posts: 4585

Sofy

Admin

Apr 27, 2018 10:23 am

(@sofy)

Support Team

Joined: 7 years ago

Hi cthgpro,

This is your website specific issue.

I suggest you do the following steps and check after each step.

1. Please deactivate wpForo and activate it again. Please don't use the Uninstall button, this will remove all data, only use the Deactivate / Activate buttons.
2. Navigate to Dashboard > Forums > Forums admin page, edit every forum, then click on "Publish" button.
  More info here: https://wpforo.com/docs/root/categories-and-forums/category-vs-forums/
3. Navigate to Dashboard > Forums > Settings > Forum Accesses admin page, edit every Access then click on "Update" button.
  More info here: https://wpforo.com/docs/root/wpforo-settings/forum-accesses/
4. Navigate to Dashboard > Forums > Usergroups > admin page, edit every Usergroup then click on "Save" button.
  More info here: https://wpforo.com/docs/root/members/usergroups-and-permissions/

If these steps don't help, please send admin login details to support[at]gvectors.com email address.

In case you want to say thank you 😊
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Posts: 10

cthgpro

Topic starter

Apr 28, 2018 8:20 am

(@cthgpro)

Active Member

Joined: 7 years ago

Thanks I tried all of your steps but it ended up stopping moderators from being able to see the topic as well as myself. lol

I will work on it for another 24 hours before I bother you.

Thanks

Posts: 1602

Anonymous20

Apr 28, 2018 8:35 am

(@anonymous20)

Noble Member

Joined: 8 years ago

Posted by: cthgpro

Thanks I tried all of your steps but it ended up stopping moderators from being able to see the topic as well as myself. lol

I will work on it for another 24 hours before I bother you.

Thanks

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