Google message after update to 2.4.4

cmw14 · 2025-03-26T10:26:38Z

Hi, I got the following message from Google this morning:- Search Console has identified that your site is affected by 2 Discussion forum structured data issue(s). The following issues were found on your site. Top non-critical issues‡ Missing field 'url' (in 'comment.author') Missing field 'name' (in 'comment.author') I noticed you mention something similar in the 2.4.4 update notes but not exactly what I have here. Is the solution the same, namely deactivate WPForo plugin, delete plugin and reinstall? My bottom is biting chunks out of the chair in anticipation of that task. 😩 I've not done such a drastic action before and I'm really nervous it will kill my forum. So to be sure, deactivate plugin, delete plugin, download wpforo and install it again? This will leave all data and settings intact?

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How-to and Troubleshooting - wpForo 2.0

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cmw14

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Mar 29, 2025 1:02 pm

(@cmw14)

Estimable Member

Joined: 10 years ago

I've had a disgruntled member self delete their account this is now causing a problem with Google search since the recent structure update as it has blanked the Author field. The daily reported errors are in relation to Missing field 'url' (in 'author'). (As a result of this I have now disabled ability for users to self delete).

Google reported error

All the threads reported by Google are for this user who's posts now appear on the forum as "Anonymous 1405". I thought no problem, I will just delete that account and have all the posts deleted in the process.

That was a big fat NO go!

Why?

Because the "Anonymous 1405 account does not appear in the WordPress user list, nor does it appear in the WPForo members list when viewed from the backend control panel. This appears at least to me, to be a fundamental flaw, as admin I have absolutely no way or removing this user account as it does not exist!

WPForo backend No such account

WPForo frontend No such account

Wordpress backend No such account

My only option would appear to be to manually delete over 1000+ posts via the forum, leaving the phantom account with zero posts, what a nightmare task that will be.

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Robert

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Mar 29, 2025 1:48 pm

(@robert)

Support Team

Joined: 3 months ago

Hi @cmw14 and @danniee,

The wpForo 2.4.5 has been released, please update, then purge wpForo and other cache plugins.

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.