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wpForo 1.x.x [Solved] Issues with "Answer" and "Add a comment"

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Posts: 14
Topic starter
(@ignus)
Eminent Member
Joined: 7 years ago

When I click "Add a comment" on my forum, the title above the edit box at the bottom stays "Your Answer" always. I just saw it here that it should turn into "Leave a comment", but it doesn't for my forum. Is there something I have to set up or is this a bug somewhere?

Another issue is that it is unclear when to leave a comment and when to answer. Users seem to just simply begin typing into the edit box, which creates an answer by default, and so they don't realize that they should leave a comment instead in many cases. Compound that with using the same edit box at the same location for two very different purposes adds to the confusion. Is there a way to make it more distinguishable? Like being able to disable default answer mode, so the user has to select answer or comment mode explicitly?

9 Replies
Robert
Posts: 10478
Admin
(@robert)
Support Team
Joined: 8 years ago

Hi ignus,

Please read this doc:

https://wpforo.com/docs/root/categories-and-forums/forum-layouts/question-answer-layout/

It's already explained the difference between answers and comments.

The title should also be changed once you click on [Add a comment] button.

Another issue is that it is unclear when to leave a comment and when to answer. Users seem to just simply begin typing into the edit box, which creates an answer by default, and so they don't realize that they should leave a comment instead in many cases. Compound that with using the same edit box at the same location for two very different purposes adds to the confusion. Is there a way to make it more distinguishable? Like being able to disable default answer mode, so the user has to select answer or comment mode explicitly?

Ok, thank you for this suggestion. This is under improvement. We'll make it more clear and user friendly.

2 Replies
(@ignus)
Joined: 7 years ago

Eminent Member
Posts: 14

Yes, but my problem is when I click "Add a comment" it doesn't change to "Leave a comment", but stays "Your Answer", even though the page scrolls to the edit box and when submitting, it leaves a comment correctly. It's just that the title doesn't change to "Leave a comment" ever.

(@jhebbel)
Joined: 6 years ago

Active Member
Posts: 12

Yes, please make some adjustments to the differentiation between comment/answer. People keep responding using answer for things that should be normal comments. Also a moderation option to move an answer to comment would be nice.

Robert
Posts: 10478
Admin
(@robert)
Support Team
Joined: 8 years ago

Started from wpForo 1.5.1 you can restrict users to answer to their own questions. We've added "Can answer own question" permission in Forum Accesses. This permission brings more Q&A friendly discussion. If this permission is disabled, all new replies of Question Authors in Q&A topics will be added as comments. Answer button will only be available for other users.

2 Replies
(@jhebbel)
Joined: 6 years ago

Active Member
Posts: 12

This is NOT a fix at all! 1) It does nothing to persuade other users other than the OP to keep from accidentally posting a comment as an answer 2) It restricts the user from being able to legitimately answer their own question.....

Why can you not put a separate comment box below the comment thread dedicated to comments and have the answer box just for answers like SO does. They made those design choices for a reason.

Robert
Admin
(@robert)
Joined: 8 years ago

Support Team
Posts: 10478

The Q&A layout improvement and the new Thready Layout comes with next 1.6.0 middle version. It'll be released next month.

Robert
Posts: 10478
Admin
(@robert)
Support Team
Joined: 8 years ago

Hi @jhebbel,

Please read the 1.6.0 version improvements related to the Q&A layout. We've made many changes and the [Answer] and [Add Comment] buttons are relocated. For the [Answer] button there is an option in Settings > Topics & Post admin page, you can hide it by default and leave the Answer Editor opened at the bottom of discussion, or you can enable it and keep closed the editor, it'll be opened once user clicked on the [Answer]  button.

Main changes:

  • Added: Q&A Layout | Stick question on top of all pages, separate answers section.
  • Added: Q&A Layout | Answers sorting options, by default "most voted"
  • Added: Q&A Layout | Comments of answers are grouped, "see all comments" button
  • Added: Q&A Layout | Either display Answer editor or Answer button (click to open)
  • Added: Q&A Layout | Add Comment button moved under each answer below comments
  • Added: Q&A Layout | Visual and Text editor types for comments. Text by default
  • Added: Q&A Layout | New options to manage layout specific things in Dashboard > Forums > Settings > Topics & Posts Tab

 

wpForo 1.6.0 Release Summary:

https://wpforo.com/community/wpforo-announcements/wpforo-1-6-0-is-released

 

 

2 Replies
(@jhebbel)
Joined: 6 years ago

Active Member
Posts: 12

YES!!! Massive improvements in this version! just 1 question, is the user profile "profile-home.php" changed at all? I am using a custom one.

Robert
Admin
(@robert)
Joined: 8 years ago

Support Team
Posts: 10478

I think no. You can continue to use the custom one.