Limited Support

Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed.
We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.

My default user/member avatar has disappeared

How-to and Troubleshooting

Last Post by Sofy 5 months ago

2 Posts

2 Users

1 Reactions

432 Views

RSS

Posts: 152

marsm

Topic starter

Apr 07, 2025 9:22 am

(@marsm)

Reputable Member

Joined: 4 years ago

Hi guys. I was doing some cleaning up on my site yesterday and it appears I did something that has made my default member/user placeholder avatar to vanish and I now just have a white block as seen here: https://renewableheatinghub.co.uk/forums/renewable-heating-air-source-heap-pumps-ashps/pressure-drop-primary-circuit#post-45054

Can any one please advise me where in the setting the avatar is so I can replace it?

1 Reply

Posts: 5486

Sofy

Admin

Apr 07, 2025 10:27 am

(@sofy)

Support Team

Joined: 8 years ago

Hi,

1. Please navigate to Dashboard > Settings > Discussions admin page and make sure avatars are not disabled.

2. Then navigate to Dashboard > wpForo > Settings > Member Profile and make sure these options are enabled:

Enable Avatars
Enable Custom Avatars
Replace Author Avatar with Forum Profile Avatar

In case you want to say thank you 😊
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.