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DirkM
Posts: 5
 DirkM
Topic starter
November 8, 2019 11:40 am
(@dirkm)
Active Member
Joined: 1 year ago

Hi,

We have a small group of members using the forum and would like to notify all of them each time a new topic is added. What would be the best way going about this? 

I've been told that an admin note might be a good way to alert members to subscribe. But I thought there might be a way to get members to subscribe to an Announcements Forum where all new topics are added. Is it possible to have a topic display in the Announcements Forum as well as the actual forum category where it belongs?

Thank you in advance,

Dirk

8 Replies
Sofy
Posts: 4065
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 Sofy
Admin
November 8, 2019 1:00 pm
(@sofy)
Support Team
Joined: 3 years ago

Hi @dirkm,

Yes, the admin note might be very useful in such cases. It allows you to display the note for certain Usergroups and forum pages. The "Admin message on forum front page" textarea can be found on Dashboard > Forums > Tools > Misc admin page. 

 

 

Posted by: @dirkm

Is it possible to have a topic display in the Announcements Forum as well as the actual forum category where it belongs?

Don't follow you well. Do you mean a sticky topic feature? If you set the topic sticky it'll always be listed on top of the topic list.

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Reply
2 Replies
DirkM
 DirkM
(@dirkm)
Joined: 1 year ago

Active Member
Posts: 5
November 8, 2019 1:32 pm
Reply toSofySofy

@sofy

Thank you for the reply. The answer on the admin note makes sense.

About the second bit, I thought it might work if a member subscribes to the Announcements Forum, but then a new topic has to be added there instead of another more appropriate forum category. The question was if a topic can be added to more than one forum category? I suppose not as it doesn't really makes sense. 

Ideally I'd like to notify all members when a new topic is added to the forum (irrespective of the category where it's added) but the GDPR regulations don't allow that. What would you suggest? Zapier integration with a third party app that sends out a notification to all members?

Thanks!

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Sofy
 Sofy
Admin
(@sofy)
Joined: 3 years ago

Support Team
Posts: 4065
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November 9, 2019 1:22 pm
Reply toDirkMDirkM
Sofy

@dirkm,

wpForo has three types of subscriptions in wpForo:

  • Subscribe to Forum (get notified about all topics and posts)
  • Subscribe to Individual Forum (get notified about new topics in this forum)
  • Subscribe to Individual Topic (get notified about all replies in this topic)

Please read this doc: https://wpforo.com/docs/root/topics-posts/forum-topic-subsciption/

Besides, you can use the Subscription Manager feature, it makes subscription feature many times easier. 

Important: make sure the Subscription Confirmation is disabled. 

More info here: https://wpforo.com/docs/root/wpforo-settings/features/#double-opt-in

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Reply
DirkM
Posts: 5
 DirkM
Topic starter
November 13, 2019 4:58 am
(@dirkm)
Active Member
Joined: 1 year ago

Hi Sofy,

Where do I find the Subscription Manager? I read through the documentation and looked for it on our forum (logged in as admin) but couldn't find it.

Thanks

Reply
4 Replies
Sofy
 Sofy
Admin
(@sofy)
Joined: 3 years ago

Support Team
Posts: 4065
Sofy - Facebook Sofy - Twitter
November 13, 2019 12:15 pm
Reply toDirkMDirkM

@dirkm

Don't you see it on the Subscriptions subPage of My Profile? Are you sure the Subscription Confirmation is disabled? 

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Reply
DirkM
 DirkM
(@dirkm)
Joined: 1 year ago

Active Member
Posts: 5
November 13, 2019 2:01 pm
Reply toSofySofy
DirkM

@sofy

Where do I disable the Subscription Confirmation? It might be that, but I looked for it and couldn't find it either.

Reply
Sofy
 Sofy
Admin
(@sofy)
Joined: 3 years ago

Support Team
Posts: 4065
Sofy - Facebook Sofy - Twitter
November 13, 2019 2:07 pm
Reply toDirkMDirkM
Sofy
DirkM

@dirkm

The option is located in the Dashboard > Forums > Settings > Features Tab. 

https://www.screencast.com/t/xhzOjWuqHD

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Reply
DirkM
 DirkM
(@dirkm)
Joined: 1 year ago

Active Member
Posts: 5
November 14, 2019 6:08 am
Reply toSofySofy
DirkM
Sofy
DirkM

@sofy

Thank you!

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