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Nicknames and the reply button

12 Posts
2 Users
4 Reactions
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Posts: 446
Topic starter
(@danniee)
Honorable Member
Joined: 6 years ago

I noticed that when you deactivate member nicknames, the reply button does nothing. It stops working. When I activate nicknames, it starts working again and adds the @username. I also noticed that when you hover the reply button, it says nothing. Dunno if it's just my site or if this is a general bug.

11 Replies
Sofy
Posts: 5437
 Sofy
Admin
(@sofy)
Support Team
Joined: 7 years ago

Hi,

Please check for any console errors. You can do this by pressing F12 to open the developer tools, then, navigate to the console tab. After clicking the buttons, any errors will be displayed there.

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10 Replies
(@danniee)
Joined: 6 years ago

Honorable Member
Posts: 446

@sofy hi, thank you for the suggestion. I tried it and see no errors.

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Sofy
 Sofy
Admin
(@sofy)
Joined: 7 years ago

Support Team
Posts: 5437

@danniee 

Please register some new testing user and send the user's login details with your forum URL to info[at]gvectors.com email address to allow us to debug the issue.

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(@danniee)
Joined: 6 years ago

Honorable Member
Posts: 446

@sofy sent 🙂

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Sofy
 Sofy
Admin
(@sofy)
Joined: 7 years ago

Support Team
Posts: 5437

@danniee 

Please disable the "Display Member Nicknames" option and let us know. 

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(@danniee)
Joined: 6 years ago

Honorable Member
Posts: 446

@sofy done 🙂

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Sofy
 Sofy
Admin
(@sofy)
Joined: 7 years ago

Support Team
Posts: 5437

@danniee 

I've already asked the developers to check the issue. I'll update this topic once I get a response from them. 

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(@danniee)
Joined: 6 years ago

Honorable Member
Posts: 446

@sofy many thanks 🙂

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Sofy
 Sofy
Admin
(@sofy)
Joined: 7 years ago

Support Team
Posts: 5437

@danniee 

Please keep the option disabled, so the devs will be able to check the issue.

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(@danniee)
Joined: 6 years ago

Honorable Member
Posts: 446

@sofy can you please let me know when they have checked it so I can enable it again?

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Sofy
 Sofy
Admin
(@sofy)
Joined: 7 years ago

Support Team
Posts: 5437

@danniee 

I'm sorry, but I cannot provide an exact timeframe for the developers' working hours. When I submit a request, they may already be occupied with other tasks.

In the meantime, please keep the option disabled, or alternatively, send us the admin login details so the developers can disable the option themselves once they are able to start checking.

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