Not getting email notification on "quoted" messages
I have 2 forums running on different domains with different email providers and experience same issue:
Users do not get email notifications when someone replies or quotes them in the messages, this only applies to 'REPLY' and 'QUOTE' options available under user's post.
When somebody uses @ mention or you are subscribed to the topic updates everything is coming through, am I missing something?
Hi @sofy , you seem to be one of the most experienced people amongst this forum, could you please give me an advice?
Have tested that youself, making a user ? Are you sure they are SUBSCRIBED to the topic ?
If both the above are true and it really happens, then you must check if any error is in the DEBUG.LOG (enable it first). If this is empty, then since all smtp (out email) is handled by Wordpress core and not wpForo, you must install a SMTP plugin with extended transcations logging. And check the logs to see what happens in those emails.