wpForo 1.x.x [Closed] Not receiving emails about new posts etc

How-to and Troubleshooting

Last Post by Robert 6 years ago

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Posts: 1

jimm04

Topic starter

Jan 10, 2019 2:56 pm

(@jimm04)

New Member

Joined: 6 years ago

Hi,

We are not receiving an email about when there has been a new post, thread or reply posted. How can i fix this?

Jimmy

1 Reply

Posts: 10591

Robert

Admin

Jan 11, 2019 1:04 pm

(@robert)

Support Team

Joined: 9 years ago

1. Make sure you've added correct admin emails and enabled notification for admins in Dashboard > Forums > Settings > Emails admin page. Also make sure youve configured correctly the FROM email and FROM name on the same admin page. The FROM email should contain your domain, it should be something like noreply@yourdomain.com

2. If you're not admin, make sure you're subscribed to the forum or topic you're currently checking. Navigate to My Profile > Subscriptions Tab on forum front-end and manage your subscriptions.

3. Read all these point one by one and check it. If it's not fixed, please leave one feedback for each these points to allow us understand your checking status: https://wpforo.com/community/faq/not-receiving-automatic-replynotificationconfirmation-emails/#post-5344

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