Limited Support
Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed.
We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.
Hi,
We are not receiving an email about when there has been a new post, thread or reply posted. How can i fix this?
Jimmy
1. Make sure you've added correct admin emails and enabled notification for admins in Dashboard > Forums > Settings > Emails admin page. Also make sure youve configured correctly the FROM email and FROM name on the same admin page. The FROM email should contain your domain, it should be something like noreply@yourdomain.com
2. If you're not admin, make sure you're subscribed to the forum or topic you're currently checking. Navigate to My Profile > Subscriptions Tab on forum front-end and manage your subscriptions.
3. Read all these point one by one and check it. If it's not fixed, please leave one feedback for each these points to allow us understand your checking status: https://wpforo.com/community/faq/not-receiving-automatic-replynotificationconfirmation-emails/#post-5344
