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wpForo 1.x.x [Solved] Participants

13 Posts
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russ2204
Posts: 75
Topic starter
(@russ2204)
Trusted Member
Joined: 5 years ago

Hi

 

See screenshot.  It is set to Customer

 

I checked all user roles and none of them are set to Participant.

1 Reply
Chris
Admin
(@chris)
Joined: 1 year ago

Support Team
Posts: 2335

@russ2204,

If there is no participant user role, so how did your users User Role changed to not existing one.

Can you please explain to us what do you mean saying participant, maybe we hadn't understood you correctly?

russ2204
Posts: 75
Topic starter
(@russ2204)
Trusted Member
Joined: 5 years ago
1 Reply
Chris
Admin
(@chris)
Joined: 1 year ago

Support Team
Posts: 2335

@russ2204,

After looking your video, we got that the problem is not coming from wpForo, that's because wpForo doesn't do any changes in Dashboard > Users and Word Press Roles. We saw that you have several plugins Like Buddy Circle, Buddy Boss Etc. We suggest you first find out the current plugin which creates that user role, after that contact to the plugin support team. You can try to deactivate the plugins one by one to find the needed one.

russ2204
Posts: 75
Topic starter
(@russ2204)
Trusted Member
Joined: 5 years ago

Thanks - not sure how to troubleshoot by disabling plugins as this won't change the roles now.  I will delve further.  Thanks so much for your help.

 

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