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Password reset not working

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Ansen
Posts: 23
 Ansen
Topic starter
May 21, 2020 6:58 pm
(@ansen)
Eminent Member
Joined: 4 years ago

When I click on password reset I get a email but the [user_login] is empty. The [set_password_url] shows the url but the variable rp_login= is also empty.

I'm using Version 1.7.4 

 

Thank you

9 Replies
Ansen
Posts: 23
 Ansen
Topic starter
May 22, 2020 7:33 pm
(@ansen)
Eminent Member
Joined: 4 years ago

I have disable all the other plugins but I'm still not getting a value for [user_login] in the emails.

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Ansen
Posts: 23
 Ansen
Topic starter
May 23, 2020 3:25 am
(@ansen)
Eminent Member
Joined: 4 years ago

Disregard, I was trying to use OceanWP Popup plugin and it does not work with WPforo. 

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1 Reply
Alvina
 Alvina
Moderator
(@alvina)
Joined: 3 years ago

Member
Posts: 1873
Alvina - Facebook Alvina - Twitter
May 23, 2020 10:50 am
Reply toAnsenAnsen

@ansen,

Please navigate to the Dashboard > Forums > Settings > Emails admin page, find the "Reset Password Emails" section and make sure the [user_login] shortcode is there. See the screenshot below: 
Also please leave the example URL to allow us to check it.

 reset-password.png

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

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Ansen
Posts: 23
 Ansen
Topic starter
May 23, 2020 6:44 pm
(@ansen)
Eminent Member
Joined: 4 years ago

I have stopped using the Oceanwp Pop Plugin and I am still not able to login after a new registration takes place. I'm getting a invalid key error message in the top right. Here is the process I follow.

1. New registration here: https://www.vinow.com/wwwtalk/?foro=signup

2. I receive the email confirmation in gmail with the link. I see values for both rp_key and rp_login.

3. Clicking on the link brings be to the following url: https://www.vinow.com/wwwtalk/?foro=resetpassword including both rp_key and rp_login values.

4. I input a new password into the fields and submit.  I then get the invalid key error and I am unable to login.

 

If I now go to https://www.vinow.com/wwwtalk/?foro=lostpassword it send me a new email and this allows me to set a new password and it works.

Thank you

 

 

 

 

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2 Replies
Ansen
 Ansen
(@ansen)
Joined: 4 years ago

Eminent Member
Posts: 23
May 27, 2020 4:46 pm
Reply toAnsenAnsen

@Alvina I'm still having a problem with a invalid key when registering. Any idea what is causing this?

Thank you

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Ansen
 Ansen
(@ansen)
Joined: 4 years ago

Eminent Member
Posts: 23
June 1, 2020 4:42 pm
Reply toAnsenAnsen
Ansen

@Alvina @Robert I have updated to the newest version but I'm still getting a invalid key when trying to register a new user.

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yuyurac
Posts: 1
 yuyurac
May 27, 2020 6:09 pm
(@yuyurac)
New Member
Joined: 2 years ago

Are you try to do it in another explorer? delete cookies?

I had the same issus and I fixex like this

https://staxxcraft.site/

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2 Replies
Ansen
 Ansen
(@ansen)
Joined: 4 years ago

Eminent Member
Posts: 23
May 27, 2020 7:18 pm
Reply toyuyuracyuyurac

@yuyurac I have done that but still getting the invalid key error. The   https://www.vinow.com/wwwtalk/?foro=resetpassword url does not work when registering but if I reset the Password using https://www.vinow.com/wwwtalk/?foro=lostpassword   it works. 

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yuyurac liked
Alvina
 Alvina
Moderator
(@alvina)
Joined: 3 years ago

Member
Posts: 1873
Alvina - Facebook Alvina - Twitter
June 1, 2020 6:03 pm
Reply toAnsenAnsen
yuyurac

@ansen,

I apologize for the late response.

Please send the admin login details to info[at]gvectors.com email address. I'll ask the developers to check it for you.

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Reply
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