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Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed.
We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.

 

wpForo 1.x.x [Closed] Problems with mobile and ipad view

15 Posts
3 Users
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Robert
Posts: 10616
Admin
(@robert)
Support Team
Joined: 9 years ago

Hi ruralinfo,

you got lots of issues. There is no mean to continue support in this case. Something is basically wrong on your website, it disturbs all JS functions of wpForo. You should find the main problem, it has crashed wpForo. You'll see many new problems every day.Please stop reporting problems, and try from zero to find the real problem.

Please install a fresh WordPress with wpForo somewhere and test it.

After this try to add your plugins one by one and you'll find the plugin or the step which crashes wpForo.

Posts: 26
Topic starter
(@ruralinfo)
Eminent Member
Joined: 9 years ago

Only plugin installed is wpforo and it is one default 2016 wp theme..  How can it be on my side?

Robert
Posts: 10616
Admin
(@robert)
Support Team
Joined: 9 years ago

What is the PHP version on your server? wpForo doesn't have so many problems, all comes from something irregular that exists on your website or server.

Could you please send admin login details to support[at]gvectors.com email address? We'll check and find the problem within next 12-24 hours.

Posts: 26
Topic starter
(@ruralinfo)
Eminent Member
Joined: 9 years ago

I sent an email yesterday..  Thanks

Robert
Posts: 10616
Admin
(@robert)
Support Team
Joined: 9 years ago

Hi ruralinfo,

password doesn't work.

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