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[Solved] reCAPTCHA error

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Posts: 22
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(@veramilo)
Eminent Member
Joined: 6 years ago
[#13472]
I pasted my site and secret keys into the forum settings but the recaptcha tool displays an error on the registration page. See attached screenshot. I have not seen this elsewhere on my site. I hope this is any easy fix.... the rest of the setup was a breeze!!! 👍🏻
A821E9AE CBB5 4DED A1B4 741C452C6F83

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Robert
Posts: 10754
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(@robert)
Support Team
Joined: 3 months ago

Hi @veramilo,

You've inserted incorrect keys to the reCAPTCHA settings. Please remove them then configure those again. Make sure you're selecting reCAPTCHA Version 2 and the type is "I'm not a Robot" checkbox. Then create it and copy/past the new site keys.


Posts: 22
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(@veramilo)
Eminent Member
Joined: 6 years ago

Thank you, Robert. I already had reCAPTCHA settings for my site and didn’t see any options to modify the type. I assumed I could only have one reCAPTCHA so I used what I had (it was v3). I didn’t realize I could (and should!) create another setting. So that’s what I did and it seems to be working now. Β Thanks again!


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