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I have a secondary user group ("PAID") that shoudl dictate forum access.
The role is set to synch but does not seem to be doing so.
Even after a manual synch the numbers of members in wp foro "user groups"
/wp-admin/admin.php?page=wpforo-members&filter_by_group=3
does not tally up with the number of users with the specific "user role"
/wp-admin/users.php?role=paid
Do I need to do any manual operations when a user changes role? can this not be automatic?
It seems liek the "Secondary Usergroups" are not being synched
Many thanks
Ben
As an update, I had this usergroup "Paid" set as "Can be also used as Secondary Usergroup". When I turned this off and re synched it now seems to be working.
Is there any documentation on how to best setup user access when users have multiple roles?