Limited Support
Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed.
We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.
For some reason, when clicking on the link in the email to set a password after registration, the page that opens is the forum login page and a message appears "the key is invalid". Any idea why this is happening?
Which other information to you require to check this? I have only made changes to a usergroup, previously the email link would open a page to set a password.
If this doesn`t happen for you if you test, it might have to do with the browser cache?! I have tried on a different device and the password reset page opened fine.
Hi @janjan,
Go to Dashboard > Forums > Settings > Email Tab, find New User Registration Email for user option, provide a screenshot of that option.
