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[Closed] Set password link opens forum login page instead of set password page

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Posts: 94
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(@janjan)
Estimable Member
Joined: 7 years ago
[#22594]

For some reason, when clicking on the link in the email to set a password after registration, the page that opens is the forum login page and a message appears "the key is invalid". Any idea why this is happening?


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(@janjan)
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Joined: 7 years ago

Which other information to you require to check this? I have only made changes to a usergroup, previously the email link would open a page to set a password.


Posts: 94
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(@janjan)
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Joined: 7 years ago

If this doesn`t happen for you if you test, it might have to do with the browser cache?! I have tried on a different device and the password reset page opened fine.


Chris
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(@chris)
Famed Member
Joined: 5 years ago

Hi @janjan,

Go to Dashboard > Forums > Settings > Email Tab, find New User Registration Email for user option, provide a screenshot of that option.


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