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[Solved] Report button

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(@portavoz)
New Member
Joined: 11 months ago
[#63457]

Hi, I’m experiencing the same issue. I can’t see the “Report” text/button in the chats, and my permissions are configured correctly. What should I do? Thanks!


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Sofy
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 Sofy
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(@sofy)
Support Team
Joined: 8 years ago

@portavoz

If you have any cache plugins installed on your website, please make sure that the wpForo plugin is excluded from the cache system.

Please record a video showing the following steps to help us better understand the issue:

  • The Usergroup assigned to the account you're using for testing
  • The Forum Access settings, ensuring the “Can report” option is enabled
  • The Edit screen for each forum and category, displaying the Forum Permissions section

This will allow us to review everything properly and assist you further.


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(@web-be)
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Joined: 3 months ago

Hi all, many thanks for you replies! Much appreciated this end. 🙂

I have followed all suggestions, but unfortunately still cannot see the report function. 

I have included some screenshots:

The first screenshot shows the user and their assigned role.

ss1

The second screenshot shows subscribed users are assigned standard access.

 

ss2

The third screenshot shows the 'can report' box ticked for standard access users.

ss3

 

It's possible I am missing something obvious! But thank you for investigating. 🙂


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Sofy
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(@sofy)
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Joined: 8 years ago

Posted by: @sofy

The Edit screen for each forum and category, displaying the Forum Permissions section

Please check this one as well:


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(@web-be)
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Joined: 3 months ago

I have one main forum, and three sub forums with all the same settings as this screenshot:

 

ss4

Thanks. 🙂


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