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wpForo 1.x.x [Closed] Sideways Profile Pics

How-to and Troubleshooting

Last Post by Alain 5 years ago

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Posts: 4

mossthai

Topic starter

Nov 03, 2018 9:07 am

(@mossthai)

Active Member

Joined: 5 years ago

hi there,

when my member upload profile pics, some of them appear sideways. There doesn’t appear to be any way to combat this.

Can anyone suggest any reason why?

Thanks

Mike

3 Replies

Posts: 4308

Sofy

Admin

Nov 03, 2018 9:19 am

(@sofy)

Support Team

Joined: 6 years ago

Hi mossthai,

I'm sorry, but I don't follow you. Could you please explain using some screenshots?

In case you want to say thank you !) We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Posts: 4

mossthai

Topic starter

Nov 03, 2018 11:26 am

(@mossthai)

Active Member

Joined: 5 years ago

https://www.theorganisedmum.blog/teamtomm/members

If you look through the member list, you will see several members with sideways profile pics. These members are uploading pics that are the right way up, for some reason they get oriented sideways after upload. Is there a reason for this, format of metadata perhaps?

It seems to be random, but there must be an underlying reason as most members are ok.

Regards

Mike

1 Reply

Alain

(@alain)

Joined: 5 years ago

Eminent Member

Posts: 30

Nov 03, 2018 12:04 pm

Reply to

mossthai

Looks like a problem I stumbled upon once or twice. I guess those are pics from a smartphone with a EFIX tag that defines the "proper" orientation of the picture. But if people are holding their smartphone sideways when they take the picture...

You have to open and save them again in a software that can change that. Photoshop of course, or any free software like Windows Live Photo Gallery.