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“Sorry, something is wrong with your data.” Error coming up whenever someone tries to register.

7 Posts
3 Users
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Posts: 4
Topic starter
(@collectorizing71)
Active Member
Joined: 1 year ago

I’ve just installed wpforo on My Wordpress website. I’m very happy with it but no-one is able to register. Whenever they try to, and after they’ve added their preferred username and email address, they see a blank page that says “Sorry, something is wrong with your data.”

How do I fix this? It’s kind of useless having a forum if no one can register.

Thanks,

Jamie.

6 Replies
Tutrix
Posts: 1522
(@tutrix)
Noble Member
Joined: 5 years ago
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1 Reply
(@collectorizing71)
Joined: 1 year ago

Active Member
Posts: 4

@tutrix I have now. I think it may have helped

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Sofy
Posts: 5483
 Sofy
Admin
(@sofy)
Support Team
Joined: 8 years ago

It'd be better it you share the forum URL as well to allow us to better assist you. 

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Posts: 4
Topic starter
(@collectorizing71)
Active Member
Joined: 1 year ago
Reply
Posts: 4
Topic starter
(@collectorizing71)
Active Member
Joined: 1 year ago

Now users are able to register but they don’t receive a confirmation email. Nothing in their spam folder either. Just no email at all. What causes that?

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1 Reply
Sofy
 Sofy
Admin
(@sofy)
Joined: 8 years ago

Support Team
Posts: 5483

@collectorizing71 

Please read this FAQ: https://wpforo.com/community/faq/problems-with-user-registration-email/#post-40175

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