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[Closed] Stats are not showing Properly

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How-to and Troubleshooting - wpForo 2.0
Last Post by Sofy 7 years ago
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Posts: 17
 abhitohunts
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May 11, 2019 3:17 pm
(@abhitohunts)
Eminent Member
Joined: 7 years ago
[#8614]

Hi,

Suddenly the stats of all the profile on my community website are showing abnormal stats 

https://huntsends.com/community/activity/joyce-mary-j

In this profile the number of answers was more then 2.5 k and suddenly it went to 69. 

Can you please look into this and give the resolution.


3 Replies
Sofy
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 Sofy
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May 11, 2019 3:44 pm
(@sofy)
Support Team
Joined: 8 years ago

Hi @abhitohunts,

Please navigate to Dashboard > Forums > Dashboard admin page, click on [Delete User Cache] and [Delete All Caches] buttons and check again (press CTRL+F5 on the frontend).


In case you want to say thank you 😊

We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Posts: 17
 abhitohunts
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May 11, 2019 3:48 pm
(@abhitohunts)
Eminent Member
Joined: 7 years ago

Hi @sofy

Will it be done instantly or it may take sometime? as I have done it already.


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Sofy
 Sofy
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(@sofy)
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May 11, 2019 3:54 pm
Reply toabhitohunts
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The result should be visible immediately. Are you using some additional cache plugins? If yes, please delete those plugins caches as well before checking.

Also please leave here the screenshot of the member reputation section (Dashboard > Forums > Settings > Members admin page):


In case you want to say thank you 😊

We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

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