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wpForo 1.x.x [Closed] Unable to access wpForo settings.

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Posts: 4
Topic starter
(@jadeddragoon)
Active Member
Joined: 6 years ago

Well, this is fun!

I'm unable to access wpForo settings after installation. This is an _entirely_ fresh install. Fresh install of Wordpress, fresh install of wpForo... started with an empty folder and an empty database.

I see this problem has appeared before. I did one better than reinstalling wpForo. I reinstalled Wordpress. And the wp_capabilities of the only account?

a:1:{s:13:"administrator";b:1;}

And the groupid in wp_wpforo_profiles?

1

And I had to edit the html for this post manually cause the toolbar at the top keeps screwing up the formating.

Oh and your notification popups on this site appear out of place.

Not making a very good first impression wpForo. Not at all.

5 Replies
Robert
Posts: 10591
Admin
(@robert)
Support Team
Joined: 9 years ago

Hi @jadeddragoon,

I'm sorry but I don't understand why wpForo is so strange on your website. I think something is out of standard there. First of all I'd suggest delete wpForo caches in Dashboard > Forums Dashboard admin page. I hope this page is accessible. If you cannot access that page please delete /cache/ folder via FTP in /wp-content/uploads/wpforo/ directory.

If the issue is not solved, please send admin login details to support[at]gvectors.com email address, we'll check what's is going on in your website.

And I had to edit the html for this post manually cause the toolbar at the top keeps screwing up the formating.
Oh and your popups on this site appear out of place.

Please let me know what web browser are you using? Why our members don't see such problem? Please lave some screenshots.

 

1 Reply
(@jadeddragoon)
Joined: 6 years ago

Active Member
Posts: 4

No Forum section in Dashboard.

Access denied when accessing wpForo settings from plugin page in dashboard.

The site is self-hosted on a VPS. Ubuntu Server 16.04. Apache 2.4.13.  SQL and PHP details.

Please tell me this isn't another "we presume sequential auto-increments and thus are incompatible with clusterd sql servers" issue. Hearing that from a phpBB dev nearly broke my heart. I use Galera for clustering (master-master).

The entire wpforo_proifles table

The relevant row from the usermeta table

The entire user table

And finally:

the cache folder

The problem persists. Tested in Google Chrome Version 68.0.3440.106 (Official Build) (64-bit), Firefox Quantum 61.0.2 (64-bit), and Microsoft Edge 42.17134.1.0.

Posts: 4
Topic starter
(@jadeddragoon)
Active Member
Joined: 6 years ago
Posted by: Robert

Hi @jadeddragoon,

...snip...

And I had to edit the html for this post manually cause the toolbar at the top keeps screwing up the formating.
Oh and your popups on this site appear out of place.

Please let me know what web browser are you using? Why our members don't see such problem? Please lave some screenshots.

 

The issues I was having with the toolbar appeared to be something with how it parses the text and inserts html tags. I haven't been able to reproduce it since. As for the notifications, they were all the way in the top right of the viewport under Chrome... which made it look like it was a message from a chrome extension rather than your site... but it occurs me that could be intentional (if poorly considered).

EDIT: Oh there you go, new problem. Dropbox links just load forever without being followed. (that last link in the previous post) Ah well... I suppose you didn't need to see the screenshot of my nifty terminal-fu anyway.

For what it's worth, it showed what was in the folder before the delete, after the delete, and after trying to access settings again. I'm now light one .htaccess file (yay!). Hope I didn't need that either.

Robert
Posts: 10591
Admin
(@robert)
Support Team
Joined: 9 years ago

What is your server MySQL version? I see 5.0.12, is it truth? Please read wpForo server requirments here:

https://wpforo.com/docs/root/wpforo-installation/server-requirements/

 As for the notifications, they were all the way in the top right of the viewport under Chrome... which made it look like it was a message from a chrome extension rather than your site... but it occurs me that could be intentional (if poorly considered).

This is the normal place of wpForo messages. All wpForo messages are appearing on the top right place. Nothing is wrong here. That's the wpForo design.

EDIT: Oh there you go, new problem. Dropbox links just load forever without being followed. (that last link in the previous post) Ah well... I suppose you didn't need to see the screenshot of my nifty terminal-fu anyway.

This is also not wpForo issue.This is your the link issue. Put it in your website simple posts content and check it.

1 Reply
(@jadeddragoon)
Joined: 6 years ago

Active Member
Posts: 4
Posted by: Robert

What is your server MySQL version? I see 5.0.12, is it truth? Please read wpForo server requirments here:

https://wpforo.com/docs/root/wpforo-installation/server-requirements/

It's MariaDB 10.3.8. This is equivalent to MySQL 5.7 and far exceeds the listed requirements. 5.0.12 is the version of the "mysqli" PHP library that WordPress and PhpMyAdmin both use to interface with MariaDB.

 As for the notifications, they were all the way in the top right of the viewport under Chrome... which made it look like it was a message from a chrome extension rather than your site... but it occurs me that could be intentional (if poorly considered).

This is the normal place of wpForo messages. All wpForo messages are appearing on the top right place. Nothing is wrong here. That's the wpForo design.

As I said, it's a poorly considered design and would be the first thing I would try to "fix" with css and/or javascript if wpForo was otherwise functional. It should either have the "speaker indicator" pointing down and left at the forum (instead of up and right at the browser toolbar) or be moved entirely so it appears below/above whatever ui element triggered the notification.

EDIT: Oh there you go, new problem. Dropbox links just load forever without being followed. (that last link in the previous post) Ah well... I suppose you didn't need to see the screenshot of my nifty terminal-fu anyway.

This is also not wpForo issue.This is your the link issue. Put it in your website simple posts content and check it.

No. There's something wrong with your forum cause it's trying to load an html document in a lightbox as if it was an image. Dropbox links have always worked everywhere else... and that one in particular works just fine everywhere else I've tried it.

Seriously I've already moved on to Asgeros, but I was willing to set up another instance and try to troubleshoot the settings-page issue with you. But I'm not going to waste my time if you're just going to engage in blatant denial instead of acknowledging the problems in front of you.