Unsubscribe link not showing in email notification

How-to and Troubleshooting

Last Post by Sofy 7 hours ago

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Posts: 4

minimumcapitain

Topic starter

Jul 31, 2025 8:19 pm

(@minimumcapitain)

Active Member

Joined: 3 weeks ago

Hello, I posted in my forum and got some email notifications, but they do not have the unsubscribe link eventhough I didn't touch the email and messages configuration (they all have the unsubscribe link shortcut), what could be the problem? Could you please help me? Thanks!

Topic Tags

unsubscribe email notification

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Posts: 5483

Sofy

Admin

Aug 01, 2025 10:38 am

(@sofy)

Support Team

Joined: 8 years ago

Hi,

Please navigate to the corresponding menu:

Single Board Forum:
- Dashboard > wpForo > Settings > Subscriptions & Mentioning
Multi-Boards Forum:
- Dashboard > EN Forum > Settings > Subscriptions & Mentioning
- Dashboard > FR Forum > Settings > Subscriptions & Mentioning

Make sure the email templates includes the [unsubscribe_link] shortcode.

In case you want to say thank you 😊
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.