Hi,
some of my forums are showing forum empty when there are posts in the forum and can be accesses by clicking on the forum name, so I deleted all caches, updates threads and statistics and they all worked except the one “Update Topic Statistics” which, when I click it, will run for a while then I get a 404 page error not found and the following URL
../admin.php?page=wpforo-community&action=reset_tstat&_wpnonce=dc74c144d3
For all of the others that work I get the above URL only until the &
Thank you for your time.
(This was first posted at the wp plugin forum but I was told to post here, so here it is.)
Hi @ahau,
Thank you for contacting us.
We don't find such an issue on our test websites. We'll need admin accesses to check the issue. Could you please send the admin login details to info[at]gvectors.com email address?
thank you for your reply. I have tried that, increased the max time to 300 and also tried a few different times to run the script, but still get the same thing.
Can I have the SQL string so I can run it straight on the database?
Thank you for that. I increased it to 1000 but still getting the same error.
I looked in wpf-actions.php file to see if I could work out the sql strings to run through phpmyadmin and after looking at the reset_tstat action I started to see if i could work out what was going wrong.
I also found in my topics table that I had 3 entries where the first_postid was 0 and the last_post was also a 0
I checked to see if I could find matching posts in the posts table but there were not any that tied up, so I deleted (through phpmyadmin) those lines and then deleted the caches and rebuilt it all again but still got the same error message
carrying on with the queries in the wpf-actions.php file for reset_tstat action I ran the update query through phpmyadmin - all went well - but could not work out what the table for WPF()->db->options is as seen in this line
WPF()->db->query("DELETE FROM `" . WPF()->db->options."` WHERE `option_name` LIKE 'wpforo_stat%'" );
Could you tell me what that is, so I can run it through php myadmin and hopefully get this fixed 🙂
But why don't you follow the suggestions above ? Update PHP to 7.x or later and your mysql ?
This is a hosting issue (poor ?) and can't be solved by using such a large timeout value. 300 seconds is 5 minutes you know.
Increasing the timeout won't help. Normally 30-60 seconds are what is needed. If you need more then you have a problem.
The ONLY cases that you need bigger timeout is when you import a large db for example and things like that. Out of the ordinary.