AI Search
Classic Search
 Search Phrase:
 Search Type:
Advanced search options
 Search in Forums:
 Search in date period:

 Sort Search Results by:

AI Assistant
Notifications
Clear all

[Solved] Users can’t access their profile/account pages

3 Posts
2 Users
0 Reactions
2,749 Views
Posts: 16
Topic starter
Translate
English
Spanish
French
German
Italian
Portuguese
Russian
Chinese
Japanese
Korean
Arabic
Hindi
Dutch
Polish
Turkish
Vietnamese
Thai
Swedish
Danish
Finnish
Norwegian
Czech
Hungarian
Romanian
Greek
Hebrew
Indonesian
Malay
Ukrainian
Bulgarian
Croatian
Slovak
Slovenian
Serbian
Lithuanian
Latvian
Estonian
(@airammontessori)
Eminent Member
Joined: 5 years ago
[#24771]

Hi there,

Following this discussion:

https://wordpress.org/support/topic/users-cant-access-their-profile-account-pages/#post-16028590

Running WpForo 2.0.9. I looked at your screenshot above.
I don’t even have a secondary user group myself (please see attached screenshot).
https://ibb.co/dGJzZ8H

My users can’t subscribe to a topic and don’t have access to  https://www.formationairammontessori.com/participant/username/subscriptions/  page. They got an error message: “you’re not allowed to view this page”.

I ran the sync process to no avail.

Could you point me to the right parameter please?

Thanks a lot.


2 Replies
Robert
Posts: 10741
Admin
Translate
English
Spanish
French
German
Italian
Portuguese
Russian
Chinese
Japanese
Korean
Arabic
Hindi
Dutch
Polish
Turkish
Vietnamese
Thai
Swedish
Danish
Finnish
Norwegian
Czech
Hungarian
Romanian
Greek
Hebrew
Indonesian
Malay
Ukrainian
Bulgarian
Croatian
Slovak
Slovenian
Serbian
Lithuanian
Latvian
Estonian
(@robert)
Support Team
Joined: 3 months ago

@airammontessori,

The secondary usergroup is not required. So you can ignore it.

First, please check the database issues in wpForo > Tools > Database Tables Tab

Then, check the usergroups permissions. Go to Dashboard > wpForo > Usergroups admin page, edit all usergroups (excerpt the Guest) and enable the following options:


Posts: 16
Topic starter
Translate
English
Spanish
French
German
Italian
Portuguese
Russian
Chinese
Japanese
Korean
Arabic
Hindi
Dutch
Polish
Turkish
Vietnamese
Thai
Swedish
Danish
Finnish
Norwegian
Czech
Hungarian
Romanian
Greek
Hebrew
Indonesian
Malay
Ukrainian
Bulgarian
Croatian
Slovak
Slovenian
Serbian
Lithuanian
Latvian
Estonian
(@airammontessori)
Eminent Member
Joined: 5 years ago

Yeah that worked. All thoses parameters were unticked. Thanks again.


Share: