Limited Support
Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed.
We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.
Hello!
One new user to my forum comes with several issues: The headline of her post shows up in the wpForo recent topics widget, but it cannot be opened or read, nor am I able to delete it without deleting her entire user profile. Her post was first displayed with a 404 error, and now I am not allowed to view that topic without logging in, although I am logged in as admin. She herself got a "topic add error". In other menus, her post is saying it's posted by "anonymous", and that it's 49 years old.
I know this person and I'm sure this trouble is not intentional. I've tried to help her in various ways, editing her profile etc. I haven't seen this with any other of mye users. The trouble started before the 1.5.3 update. it looks serious. Can you help?
website: www.kjentmannsmerket.org. It's the post headlined "Post 30 Fyllingskollen" and the user in question starts with audr*********.
That doesn't have any relation to 1.5.3 version. Because we've not made any change in 1.5.3 version which may cause this issue. This is a damaged post. Somehow this post data was damaged in database. Just delete that topic and post in database, that's it.
Use Hosting Service cPanel > phpMyAdmin > WP Database > open wp_wpforo_topics table, find that topic and delete it. Also find the first post of that topic in wp_wpforo_posts table and delete it.
Then navigate to Dashboard > Forums > Dashboard admin page and click on [Delete all caches] button.
Hi, thank you for your speedy response yesterday. I have followed your instructions, but it did not solve the problem.
I have tested extensively. I created a new topic with same name, no problem.
I created a new user profile for the user and posted a test message, no problem.
I then re-wrote her initial, troublesome post and posted it using her user name and the original topic title, no problem.
I then tried to post the original post using my own credentials, and ooops!, now I'm the one having a 49 year old post by "Anonymous" which I am not able to open or remove (unless I delete it in wpMyAdmin, I guess.
Could there be a problem with the actual text file? It now sits in my forum under the title "test". I'd be grateful if you could take a look whenever you have time.
As I mentioned, I know this user and it appears she's using a standard iPad. Noe other users have reported similar problems, and others have post new messages after these troubles started.
Website: www.kjentmannsmerket.org.
Please leave some example URLs and screenshots.
https://www.kjentmannsmerket.org/forum/hjelp-her/test/ I posted this but cannot open it.
