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[Closed] Various errors when specific user posts

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Posts: 25
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(@mortenmost)
Eminent Member
Joined: 8 years ago
[#6700]

Hello!

One new user to my forum comes with several issues: The headline of her post shows up in the wpForo recent topics widget, but it cannot be opened or read, nor am I able to delete it without deleting her entire user profile. Her post was first displayed with a 404 error, and now I am not allowed to view that topic without logging in, although I am logged in as admin. She herself got a "topic add error". In other menus, her post is saying it's posted by "anonymous", and that it's 49 years old.

I know this person and I'm sure this trouble is not intentional. I've tried to help her in various ways, editing her profile etc. I haven't seen this with any other of mye users. The trouble started before the 1.5.3 update. it looks serious. Can you help?

website: www.kjentmannsmerket.org. It's the post headlined "Post 30 Fyllingskollen" and the user in question starts with audr*********.


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Robert
Posts: 10716
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(@robert)
Support Team
Joined: 2 months ago

That doesn't have any relation to 1.5.3 version. Because we've not made any change in 1.5.3 version which may cause this issue. This is a damaged post. Somehow this post data was damaged in database. Just delete that topic and post in database, that's it.

Use Hosting Service cPanel > phpMyAdmin > WP Database > open wp_wpforo_topics table, find that topic and delete it. Also find the first post of that topic in wp_wpforo_posts table and delete it.

Then navigate to Dashboard > Forums > Dashboard admin page and click on [Delete all caches] button.


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(@mortenmost)
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Joined: 8 years ago

Hi, thank you for your speedy response yesterday. I have followed your instructions, but it did not solve the problem. 

I have tested extensively. I created a new topic with same name, no problem.

I created a new user profile for the user and posted a test message, no problem.

I then re-wrote her initial, troublesome post and posted it using her user name and the original topic title, no problem.

I then tried to post the original post using my own credentials, and ooops!, now I'm the one having a 49 year old post by "Anonymous" which I am not able to open or remove (unless I delete it in wpMyAdmin, I guess.

Could there be a problem with the actual text file? It now sits in my forum under the title "test". I'd be grateful if you could take a look whenever you have time.

As I mentioned, I know this user and it appears she's using a standard iPad. Noe other users have reported similar problems, and others have post new messages after these troubles started.

Website: www.kjentmannsmerket.org.


Robert
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(@robert)
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Joined: 2 months ago

Please leave some example URLs and screenshots.


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(@mortenmost)
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Joined: 8 years ago
 https://www.kjentmannsmerket.org/forum/hjelp-her/test/  I posted this but cannot open it. 

 

0E885B2C D42B 4091 A050 6E63B53CEEF3
 
The image above is a post I added myself, but I cant open it even when logged in. The image below is of my "test". Noite that the thread is said to b 49 years old. Imitally, this post was listed as sent by Anonymous.
AC944482 982D 4D2B A5A2 BEA1FB23EBE4

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