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wpForo 1.x.x [Closed] wpforo 1.4.12: Dashboard "profile data are not synchronized yet" never finishes synch

 
How-to and Troubleshooting
Last Post by nando4 6 years ago
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Posts: 111
 nando4
Topic starter
Nov 07, 2017 7:17 am
(@nando4)
Estimable Member
Joined: 7 years ago

Hi wpforo support,

I use Wordpress Social Login to allow wpforo login/user creation based of previous Facebook/Google/Reddit accounts:

https://wordpress.org/plugins/wordpress-social-login/

Under wpforo 1.3.1, this worked great and users created would appear in the wpforo dashboard.

With the wpforo 1.4.x series, these social login user can login and appear, but is not registered in the dashboard. Along with that, this dashboard error message appears:

wpForo Forum Installation | 99.9% (5522 / 5526)

Forum users' profile data are not synchronized yet, this step is required! Please click the button below to complete installation.

 screengrab:

 

Upon reviewing the db, I can see that wp_wpforo_profiles and wp_users/wp_usermeta are out of synch.

Please provide a fix for this attempted synchronization that never completes.

 
4 Replies
Robert
Posts: 10506
 Robert
Admin
Nov 07, 2017 2:57 pm
(@robert)
Support Team
Joined: 8 years ago

Please ignore the 6 non-synced users. Something is wrong with them. In most cases they are spam or non complete removed users. Please navigate to Dashboard > Forums > Settings > Features admin page and set "Yes" the "Turn Off User Syncing Note" option.

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Posts: 111
 nando4
Topic starter
Nov 08, 2017 3:12 am
(@nando4)
Estimable Member
Joined: 7 years ago

Robert, I have set the Dashboard > Forums > Settings > Features admin page and set "Yes" the "Turn Off User Syncing Note" option.

It has made no difference.

The Forum users' profile data are not synchronized yet, this step is required! Please click the button below to complete installation warning continues to be shown in the wpforo dashboard.

Robert
Posts: 10506
 Robert
Admin
Nov 08, 2017 7:56 am
(@robert)
Support Team
Joined: 8 years ago

This problem is fixed. There were about  hundred of users in wp users database who had not capabilities in usermeta table. wpForo could not recognize these users. We've added a small condition to accept this kind of users with default usergroup. Now synchronization is complete.

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

nando4 reacted
Posts: 111
 nando4
Topic starter
Nov 08, 2017 8:09 am
(@nando4)
Estimable Member
Joined: 7 years ago

Confirmed. The dashboard synchronization warning message is now gone. Thank you for your prompt help 🙂

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