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How-to and Troubleshooting

Last Post by gingellr 5 years ago

9 Posts

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Posts: 16

BarbaraBax

Topic starter

Oct 25, 2018 9:43 am

(@barbarabax)

Eminent Member

Joined: 5 years ago

Hello, it happens that users open new topics and those topics are not accessible to nobody, not even to the user itself, like this example https://www.noimamme.it/nmforum/la-piazzetta/scusate-permesso-fate-passare/

Could it be some settings that I should check?

Thanks

8 Replies

Posts: 4053

Sofy

Oct 25, 2018 9:56 am

(@sofy)

Famed Member

Joined: 6 years ago

Hi @barbarabax,

Please delete all caches in Dashboard > Forums > Dashboard admin page.

Edit the forum make sure you don't set No Access to all Usergroups.

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Posts: 16

BarbaraBax

Topic starter

Oct 25, 2018 10:06 am

(@barbarabax)

Eminent Member

Joined: 5 years ago

Hello Sofy, I've deleted all caches, and made sure the access setting is ok but nothing changed. Any idea?

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Posts: 16

BarbaraBax

Topic starter

Oct 25, 2018 10:32 am

(@barbarabax)

Eminent Member

Joined: 5 years ago

I just noticed also, if I try to add emoji I cannot post. It appears a generic error and the log says GET /forum/posting.php?f=116&mode=quote&p=1618723 HTTP/1.0

Posts: 4053

Sofy

Oct 25, 2018 11:55 am

(@sofy)

Famed Member

Joined: 6 years ago

@barbarabax,

We'll need admin accesses to find and fix the issue. Please send admin login details to info[at]gvectors.com email address to allow us to debug it.

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.