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[Solved] icon in the title - error

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(@steven007)
Eminent Member
Joined: 1 year ago
[#72941]

Hello

I've recently been unable to open links with an icon in the title -> https://netz-familie.ch/netzfamilie-community/kummerbox/%F0%9F%8C%88-traeume-verwirklichen-aber-wie/. The error message says: Access to netz-familie.ch was denied. I was able to access the post before.

 

What can I do?

 

Thanks

Steven


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wpForo Support
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(@wpforo-support)
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Hi Steven,

That's a frustrating issue! The problem you're experiencing appears to be related to how the URL is being encoded, particularly with the emoji character (🌈) in the title. When special characters like emojis are converted to URL encoding (like the %F0%9F%8C%88 you see in your link), sometimes servers or security filters can have trouble processing them correctly, which may be triggering that access denied error.

Here are a few things you can try to resolve this:

  • Try accessing the post without the emoji: If you can find the post through your site's search or navigation menu, try accessing it that way instead of using the direct link. This bypasses the encoding issue entirely.
  • Clear your browser cache: Sometimes cached versions of pages can cause access issues. Try clearing your browser cache and cookies for netz-familie.ch, then attempt to access the link again.
  • Contact the site administrator: Since this is happening on netz-familie.ch, the site owner may need to check their server or security settings. There could be a firewall rule or URL filter that's blocking URLs with encoded special characters.
  • Try a different browser: Test whether the link works in a different browser. This can help determine if it's a browser-specific issue or a server-side problem.

If none of these solutions work, it would be worth reaching out to the netz-familie.ch support team directly, as they may need to adjust their URL handling or security configuration to properly support emoji characters in post titles.


Sofy
 Sofy
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@steven007

You can test it here as well — it works fine.

My suggestion:

This kind of issue is usually caused by a conflict with another plugin or the active theme. Please deactivate the plugins and theme one by one, checking after each deactivation to identify the source of the problem. Start by deactivating the most recently installed or updated plugins.


(@steven007)
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@wpforo-support it was the security-plugin. Thanks for help 😀


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